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Kia Of West Nyack - Service Center

West Nyack, NY

4.7
342 Reviews

342 Reviews of Kia Of West Nyack - Service Center

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November 14, 2019

very pleasant oil change and to check brakes i got to my appointment before 2 told them my concerns about the grinding when i put the brake on going down hills. More

by LBRADY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Nov 14, 2019 -

Kia Of West Nyack responded

Thank you for giving us such a high rating! If you have any future auto service concerns, the team at Kia of West Nyack will be here to help.

November 13, 2019

Great service The service manager Vincent Ferrarti was great. My car was serviced on a timely basis and he couldn't be more helpful. They also washed and cleaned More

by MLM801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Ferrerati
Nov 13, 2019 -

Kia Of West Nyack responded

We are so glad that you enjoyed your recent service visit to Kia of West Nyack! It's especially wonderful to hear that you drove home in a freshly cleaned car. Thank you for trusting us with your vehicle!

November 11, 2019

Engine Trouble The engine in my 2015 Sportage died. Kia was very helpful, guiding me to get a tow truck to pick it up and bring it to them. There was a little issu More

by CALVIN550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan (didn't get her last name) She works at the Kia dealership in West Nyack New York
Nov 11, 2019 -

Kia Of West Nyack responded

Hi Calvin, thanks again for taking the time to share your feedback. I'm glad Susan could help get your Kia Sportage back on the road while keeping you informed during the repair process. Thank you again for your business.

Dec 02, 2019 -

Kia Of West Nyack responded

Hi Calvin, thanks again for taking the time to share your feedback. I'm glad Susan could help get your Kia Sportage back on the road while keeping you informed during the repair process. Thank you again for your business.

November 08, 2019

Perfect, as always!!! The service department always comes through for me. The best service department of any that I have gone to over my many years of driving. Courteous More

by SHERKRAM11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the names, but all of the service department is great.
Nov 08, 2019 -

Kia Of West Nyack responded

It means so much to hear that our service stands out from the other dealerships you've visited. Thank you so much for the rave review! We look forward to assisting you for years to come at Kia of West Nyack.

November 06, 2019

Great Service My service was quick and easy. The service rep answered all my questions and was so nice. I appreciate all the help. I will come back. More

by JLS8806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Nov 06, 2019 -

Kia Of West Nyack responded

It was our privilege to assist you! We appreciate you sharing this feedback so we know that you're a satisfied customer. Thank you from the team at Kia of West Nyack.

November 05, 2019

No hassle service Just got basic service oil change and tire rotation. My main item was no up-sell, however my car is new. staff was nice service, was quick. More

by STE36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure who i worked with
Nov 05, 2019 -

Kia Of West Nyack responded

It's great to hear that your oil change and tire rotation went smoothly! Thank you for rating us five stars.

November 04, 2019

Very satisfying Employees were friendly, helpful and knowledgeable. Wait was reasonable. Job was well done, The complimentary car wash was an excellent finishing tou More

by JEDMSM0591
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady at front desk.Pleasant...kept us posted.
Nov 04, 2019 -

Kia Of West Nyack responded

"Friendly, helpful and knowledgeable" are all words we love to see! Thank you so much for coming to us for your auto service needs. Have a fantastic week!

November 01, 2019

Service was performed in a timely manner, satisfied.Would highly recommend purchase of Kia vehicle or lease we love our Kia, especially the Kia Sportage. More

by KIWI8484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rueben,Ashley,Susan,Mime
Nov 01, 2019 -

Kia Of West Nyack responded

Thank you for your business! We appreciate you posting about your recent service visit and recommending KIA. Have a wonderful weekend!

November 01, 2019

surprisingly easy appointment on time, check in easy, drove me home extra convenient, called on updating status of car repair, questions answered, repair done, picked u More

by GARYIORIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
susan, steve, justin
Nov 04, 2019 -

Kia Of West Nyack responded

Thanks for the great feedback of your service appointment, Gary. We appreciate your business - Kia of West Nyack Service Department

October 31, 2019

Oil change. Went in for the first scheduled oil change. The service was quick and efficient. Staff friendly and professional. They also gave me a free car wash. More

by jlo1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Oct 31, 2019 -

Kia Of West Nyack responded

It's great to hear that our Service Team left a positive impression during your first visit. Thank you for coming to Kia of West Nyack!

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