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Kia of Abilene - Service Center

Abilene, TX

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70 Reviews

70 Reviews of Kia of Abilene - Service Center

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August 28, 2021

Always excellent service in the Service Department. They really go out of their way to make you feel like they value you as a customer. Also, they took care of me very quickly, as always. More

by PaulF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte
Aug 31, 2021 -

Kia of Abilene responded

We are so glad that our team could assist you. Thank you for the review!

August 15, 2021

Very pleased at the service that was provided. Friendly, Very pleased at the service that was provided. Friendly, Fast. Will definitely be back and will recommend! More

by henager23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Norris
Aug 16, 2021 -

Kia of Abilene responded

Thank you for the review! Please let us know if there is anything else that our team can assist you with.

August 15, 2021

The team is extremely courteous, professional, thorough and values my time. I was greeted promptly and my needs were discussed quickly and was updated frequently about the status of my vehicle. I was offer More

by David Klement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Ryan
Aug 16, 2021 -

Kia of Abilene responded

Thank you so much for the review David! We appreciate the wonderful feedback on your experience.

July 28, 2021

Everybody was nice and helpful my wife enjoys going there every time she goes she is always treated with respect thank you for everything ya'll do for us More

by Hellndean141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Saltus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Kia of Abilene responded

Thank you for the review! We are so glad that our team can assist you.

July 27, 2021

This dealership is one of the best I’ve seen. They always have a clean facility and fast and friendly service. I really enjoy my time here. More

by suitor81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jojola
Jul 28, 2021 -

Kia of Abilene responded

Thank you so much for the review! We are so glad that our team could assist you.

July 22, 2021

BEWARE!!!!! KIA does not stand behind there limited warranty. We have a KIA Soul which needs a new engine due to KIA ENGINE ISSUES. KIA will not honor the warranty. We are stuck with a car that does no More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
Jul 23, 2021 -

Kia of Abilene responded

We are sorry for any issues regarding your recent service. We provided everything we could for your engine repair. Unfortunately, we do not have any control over warranty approvals. If you have any questions or concerns, please reach out to the Kia corporate customer service number. 1 (800) 333-4542.

July 01, 2021

Love Kia of Abilene! Everyone we deal with up there is friendly, helpful, always smiling, and seems genuinely interested in building a good rapport with their customers. More

by Mhamby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tavarus Mitchell
Jul 01, 2021 -

Kia of Abilene responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

June 25, 2021

Great service as usual. The epitome of excellence is the norm for KIA of Abilene. Thank you for everything you do for me. More

by Leinneweber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department , Erin Ryan
Jun 29, 2021 -

Kia of Abilene responded

Thank you so much for the review! Please let us know if there is anything else that we can assist you with.

June 22, 2021

fast and friendly service. very helpful with the purchasing of our vehicle and recall repairs were completed very quickly More

by sharonbishop3
Recommend Dealer
Yes
Employees Worked With
Erin Ryan
Jun 22, 2021 -

Kia of Abilene responded

Thank you so much for the wonderful review Sharon!

June 03, 2021

James and his team are always so kind and helpful. I will return for my service. Thank you. Thank you. Thank you. Thank you very much. More

by lzajne600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Emerson
Jun 03, 2021 -

Kia of Abilene responded

Thank you for the review! We are so glad that our team could help you.

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