Kia of Carson

Needed a car. Have always heard awesome stories of Kia cars. So hubby and I decided today is the day! Called the office Rico answered and said be there when we cam Have always heard awesome stories of Kia cars. So hubby and I decided today is the day! Called the office Rico answered and said be there when we came in. Checked out the Forte model. Loved it. Test drove it. Applied for a loan, quickly approved. Drive off in our new ride in about two hours. Glad to have worked with Rico, it was a great experience More

i think they need a better system of checking in appointments, but once i got checked in the service was exceptional. thank you appointments, but once i got checked in the service was exceptional. thank you More

I recently had the pleasure of working with Beto Viera, alongside his manager Narciso Alvarez, at KIA of Carson, and I am absolutely thrilled to share my outstanding experience. Their combined efforts crea alongside his manager Narciso Alvarez, at KIA of Carson, and I am absolutely thrilled to share my outstanding experience. Their combined efforts created a seamless car-buying process that surpassed all expectations. From the moment I walked into the dealership, Beto's friendly and approachable demeanor immediately put me at ease. His extensive knowledge of the vehicles in their inventory, combined with his genuine enthusiasm, made the entire experience enjoyable. Beto took the time to understand my specific needs and preferences, providing personalized recommendations that perfectly aligned with what I was looking for. Working alongside Beto was his manager, Narciso Alvarez, whose exceptional leadership skills and dedication to customer satisfaction were evident throughout the entire process. Narciso's expertise and guidance were invaluable, ensuring that all my questions and concerns were addressed promptly and thoroughly. His ability to foster a positive and collaborative environment made me feel confident and supported throughout the entire car-buying journey. Both Beto and Narciso consistently demonstrated a commitment to exceptional customer service. They went above and beyond to ensure my complete satisfaction, actively listening to my needs and tailoring their approach accordingly. Their professionalism and transparency during the negotiation process were remarkable, making it a stress-free experience. They diligently explained all available financing options, providing valuable insights that allowed me to make an informed decision. Furthermore, the level of support and care provided by Beto and Narciso extended beyond the sale. They both followed up after the purchase to ensure everything was in order and to address any additional queries or concerns. This personalized touch, even after the transaction was complete, truly exemplifies their dedication to building long-lasting relationships with their customers. The dynamic duo of Beto Viera and manager Narciso Alvarez creates an exceptional customer experience at KIA of Carson. Their combined expertise, professionalism, and genuine passion for exceeding customer expectations make them an unbeatable team. If you're seeking a seamless car-buying journey with personalized attention and top-notch service, I highly recommend working with Beto and Narciso. Thank you, Beto Viera and Narciso Alvarez, for your outstanding service. Your exemplary teamwork, exceptional customer-centric approach, and commitment to excellence have left a lasting impression. I will undoubtedly return to you for all my future automotive needs and enthusiastically recommend your expertise to others. Sincerely, Wafaa, a Delighted Customer More

Rico and the entire Kia of Carson team were a pleasure to work with. No hassle. No games. work with. No hassle. No games. More

Very friendly and helpful team! The Sales Manager, Joey, worked extremely hard to close my deal and honor what was initially promised. Overall quick and painless buying experience. The Sales Manager, Joey, worked extremely hard to close my deal and honor what was initially promised. Overall quick and painless buying experience. More

The dealership is a real professional: quick, accurate, comprehensive. Five out of five! Strongly recommend to do business with them comprehensive. Five out of five! Strongly recommend to do business with them More

Great great service here, very friendly and welcoming. I was referred here by my best friend after she got her new car. After shopping around and not really finding what I was looking for I started lookin I was referred here by my best friend after she got her new car. After shopping around and not really finding what I was looking for I started looking into newer Kia models and I love the things that are just standard in them now. I got a 2023 Telluride and this is perfect for my family, the captains seats in the middle just make it so much easier to get into the 3rd row. I called and made an appt with Tino Hurtado, do the same!! He worked with my crazy schedule and I was able to come in late during the week. Very helpful and accommodating! More

Yuri always keeps me informed on status of my service progress so I can plan my business day and let:s me know what is necessary to do for the best care of my vehicle, and does not push unnecessary work. progress so I can plan my business day and let:s me know what is necessary to do for the best care of my vehicle, and does not push unnecessary work. More

We had a difficult time finding a Kia Sorento in Orange County, so my husband found Kia of Carson and they had a good inventory of Sorentos, so we made an appointment with Will. Will was pleasant, but had County, so my husband found Kia of Carson and they had a good inventory of Sorentos, so we made an appointment with Will. Will was pleasant, but had Alberto “Al” Stagg take over. Alberto showed us the Sorento Hybrids and let us take one on a test drive. We loved it and returned to the dealership to make the purchase. Al facilitated the purchase, did the sales paperwork, and negotiated the trade-in of our Honda Pilot to a price that we could live with. We are very happy with the deal and love the car. Al was professional, yet warm and friendly to us. He answered every question we had, and got us in and out of the dealership in 2.5 hours. That is remarkable! He also helped me download a couple of apps…one for managing the vehicle and one for LoJack. He showed me how to operate the car and many of the most common “bells & whistles.” Also, Elena in the finance office was a “wizard” of efficient paperwork. She was incredibly quick, yet thorough. We felt very confident in her abilities to get all the i’s dotted & t’s crossed. We visited 3 other dealerships and they had very low inventory and no Sorento Hybrids that we could actually drive. If you visit Kia of Carson, you won’t go wrong if you ask for Al! More

I came to the dealer to check if I can trade my car and up buying kia telluride from Abdul He was very Helpful thank you Abdul I will Recomended up buying kia telluride from Abdul He was very Helpful thank you Abdul I will Recomended More