Kia of Cleveland

Very attentive personnel. My new KIA Soul is well-maintained in this his dealer. I get reminder e-mails and promotions to keep my car up to date. Service price for maintenance My new KIA Soul is well-maintained in this his dealer. I get reminder e-mails and promotions to keep my car up to date. Service price for maintenance is affordable. The five-point inspection is very reliable. I moved to Cleveland from Puerto Rico. Mr. Jon Jefferson was very diligent to help me register my KIA-Soul to KIA Motor of America. More

Coupon for service Coupon $43.00 for "the works" actually cost 52.00. Service costs and recommendations are too much. Normal recommendations for service as per owner's m Coupon $43.00 for "the works" actually cost 52.00. Service costs and recommendations are too much. Normal recommendations for service as per owner's manual is 7500 miles. This service pushes 5000 miles. Trying to comply as I have lifetime warranty. Don't know if it is worth it. More

Come for the service and the salespeople First, the service department is top notch. Had an engine replaced, and the entire service department went above and beyond to ensure everything was First, the service department is top notch. Had an engine replaced, and the entire service department went above and beyond to ensure everything was handled quickly and correctly. After picking up our vehicle, we met with Jay Rose and looked at new vehicles. Jay was courteous, professional and great to work with. Go there to see him and the service department. More

Excellent First Car Buying Experience Sheila was wonderful to work with. She was prompt and came outside early (right when they opened). she was very personable and very genuine. Sheila Sheila was wonderful to work with. She was prompt and came outside early (right when they opened). she was very personable and very genuine. Sheila made me feel comfortable, as I wasn't sure what to expect never having purchased a car from a dealership before. Brandon did a fantastic job explaining the terms of the finance and paperwork. Both Sheila and Brandon did a great job ensuring everything was taken care of, so that I could wrap up and get to another appointment I had scheduled that day. Thank you both!! More

Excellent service from Jeremy Giesel Jeremy Geisel was my salesman at Kia of Cleveland. A very respectful young man. I will return to Kia of Cleveland for all my car needs. Jeremy Geisel was my salesman at Kia of Cleveland. A very respectful young man. I will return to Kia of Cleveland for all my car needs. More

All Around Outstanding! First time buying a new vehicle and I was literally walked through and explained everything making it simple and easy. Patrick and Andy managed to get First time buying a new vehicle and I was literally walked through and explained everything making it simple and easy. Patrick and Andy managed to get me a vehicle with a great price and interest rate while I didn't have that great of credit. I'm definitely going to do all my vehicle business with them & highly recommend anyone else to do the same. More

Best of the best! Jay, was great to work with, and made a usually crappy process of buying a car an absolute joy. Not having the best credit, or much money to put down, Jay, was great to work with, and made a usually crappy process of buying a car an absolute joy. Not having the best credit, or much money to put down, jay and the Kia of Cleveland team got me into a new car, with a reputable finance company for less then I was paying. Would recommend jay and the guys at Kia to my mother. Thanks again jay, and all the great folks at Kia of Cleveland! More

Amazing Salesperson Jay was very knowledgeable and helpful! I got a great car, great service, all because of my great salesperson! We look forward to working with Jay aga Jay was very knowledgeable and helpful! I got a great car, great service, all because of my great salesperson! We look forward to working with Jay again in the future with other car purchases. More

Amazing As a first time Kia customer I was extremely impressed with the service that I got. Matthew Hake was an amazing salesman to work with. He spent the b As a first time Kia customer I was extremely impressed with the service that I got. Matthew Hake was an amazing salesman to work with. He spent the better part of his day by my side, showing me different vehicles and making sure I had the best experience possible. He, along with Jamie Ryan & Brandon Adkins worked tirelessly to make sure that I was able to get into the vehicle I had chosen. I would definitely recommend this dealership to anyone I know! More

Excellent Service, thank you so much Matthew! (: I had a fantastic experience on 02/24/17 at Kia of Cleveland. Matthew was a very nice and caring sales rep! Matthew had been trying to make my wish co I had a fantastic experience on 02/24/17 at Kia of Cleveland. Matthew was a very nice and caring sales rep! Matthew had been trying to make my wish come true from when I first visited and couldn't purchase a Kia Soul in December. I told Matt I was interested in the Caribbean Blue 2016 Kia Soul so Matt and I made a plan for me to come back when I got my taxes and he would try his best to keep a Caribbean Blue Soul around for me and make me a owner of it! Matt was so fantastic that I would call or text Matt asking all kinds of questions and check once a week to see if there was a Caribbean Blue Soul and Matt was always on top of it responding back and keeping me informed. So Feb 24, 2017 I visited Kia of Cleveland well of course the 2016 Soul was sold but.. Matt had even better deal for me the new Caribbean Blue Kia Soul just 1 left. It was like it was waiting on me is how I felt! So after talking with caring Jamie we almost started looking in a different direction as far as souls.. but then Matt and Jamie decided to give the Caribbean Blue Soul a shot and needless to say Matt and Jamie made sure my wish came 100% real and it did! WONDERFUL EXPERIENCE! BEST EVER! Matthew, Jamie, and Andy was really great helping me and always to the point with answers and so I left with the Soul I wanted and not confused of anything and feeling awesome and happy as ever! :). Also thank you Aubrey for setting me up an appointment mt 1st with Matthew if it wasn't for that I would have never had this terrific experience at Kia of Cleveland! I know I made the BEST choice purchasing the Soul but not only that through Kia of Cleveland having Matthew by my side the entire way!!! I will always recommend all my friends and family to Kia of Cleveland! Very professional and great people! Thank You Kia of Cleveland!!! More