Kia of Everett

Dealership was welcoming and David was great. Once we went to finance, things went very quickly which was nice! Once we went to finance, things went very quickly which was nice! More

Great experience, second time purchasing a vehicle always great customer service, I would always refer. great customer service, I would always refer. More

The salesman and staff were friendly, courteous and accommodating throughout the whole process. They worked with our schedule requests over theirs. accommodating throughout the whole process. They worked with our schedule requests over theirs. More

I’ve been very satisfied with the service at Kia of Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a total of $2300, to assure he had a reliable car. After that was done the check engine light kept coming on. They diagnosed it was because when flushing the engine particles were stuck in parts of the engine and exhaust. The engine light persisted to come on and my grandson took it back a couple weeks later. They found that the leaking valve cover they replaced had already leaked oil into the turbo and catalytic converter and would need another $5000 of work to make it right. It’s a 2018 vehicle and didn’t want to put anymore money in it. My complaint would be that during the initial service work they said they did a full inspection and found nothing else wrong except the valve cover. My issue is if this was such severe issues why weren’t they caught during the pre inspection the first time. I would have never spent $2300 on the service work. The only thing they found outside the normal service inspection was the leaking valve cover which added $800 to the bill. We were assured that the car was solid other than these repairs. So I put $2300 into a car that was done for already. Granted I’ve never had any issues with this car so it was a huge surprise that they found that much wrong with it. More

(We previously sent a review. ) Your people are tops and the work was excellent. Thanks. ) Your people are tops and the work was excellent. Thanks. More

Great. Professional, courteous, polite, helpful, attentive, diligent, and respectful. Don't know what else to say. Professional, courteous, polite, helpful, attentive, diligent, and respectful. Don't know what else to say. More

Quick prompt service, very friendly staff, pleasing atmosphere. Knowledgeable staff. Steve was very informative and friendly. atmosphere. Knowledgeable staff. Steve was very informative and friendly. More

I was not very happy with the service. I had an appointment for 2 o'clock to have a new key made. The service guy said I didn't need a new key, just the little black thing that the key f I had an appointment for 2 o'clock to have a new key made. The service guy said I didn't need a new key, just the little black thing that the key fits into and then to have it programed. An hour and a half later, 4:45 my key was ready. I can't believe it took that long to program my key. I have had a key made before so my information must be in your computer. The service man was very friendly. I had no problem with him. However, $335.00 for a key is way too much. I didn't even need a new key. So the programing must be very expensive. Sorry but I am not real impressed with the service. More

Very friendly and caring service staff, they did an excellent job!! I will recommend them to all my friends and family! excellent job!! I will recommend them to all my friends and family! More

JP did everything possible to solve my car issues. Never charged for the problem that couldn’t be solved Never charged for the problem that couldn’t be solved More