Kia of Everett

Great service. Betty was very helpfull and a great customer service rep for this service Betty was very helpfull and a great customer service rep for this service More

Oil change and inspection was fine, but service counter was very slow--under staffed? They did not call to let me know service was completed. I had to call them when more time than stated had passed. T was very slow--under staffed? They did not call to let me know service was completed. I had to call them when more time than stated had passed. The car was, in fact, ready. I was disappointed to get a car-wash voucher instead of a clean car! More

The customer service was absolutely outstanding! From the moment I reached out, they were responsive, kind, and truly went above and beyond to make sure I was taken care of. Every question I had was From the moment I reached out, they were responsive, kind, and truly went above and beyond to make sure I was taken care of. Every question I had was answered with patience and professionalism. You can tell they genuinely care about their customers. It’s rare to find service like this anymore — they really set the bar high!” More

Great service on my car. Morgan worked with me so I could get all my item for my service. Morgan worked with me so I could get all my item for my service. More

Betty was very helpful and explained everything in detail. I will definitely return to her service department at Kia of Everett if I need anything done on my 2025 Kia Carnival. Thank you Betty for ext detail. I will definitely return to her service department at Kia of Everett if I need anything done on my 2025 Kia Carnival. Thank you Betty for extreme excellent service. More

Great service department. Work completed on-time. Friendly at drop-off, pick-up, and on the phone. Work completed on-time. Friendly at drop-off, pick-up, and on the phone. More

They were extremely helpful and fast repairing my car when a sensor needed replacement. This is not my local Kia dealership but I will be coming back to work with Morgan and his team at the service cente when a sensor needed replacement. This is not my local Kia dealership but I will be coming back to work with Morgan and his team at the service center! More

They were great ! Even tho the same problem has needed fixed multiple times they have always fixed it. And every time they are respectful and quick about it. Especial Even tho the same problem has needed fixed multiple times they have always fixed it. And every time they are respectful and quick about it. Especially the last time when offering me a rental car that’s always nice when you have a toddler I need to be able to get around. More

Keith did a great job getting us what we wanted. He also was very knowledgeable. He also was very knowledgeable. More

I like the Sportsge. Sales process started welll but soured when I got inaccurate time line and thus missed commitments on getting my trade-in check. This issue and no ca Sales process started welll but soured when I got inaccurate time line and thus missed commitments on getting my trade-in check. This issue and no call back from GM left me frustrated and dissatisfied with the dealership. I also did not like the “acquisition fee” but I blame myself for not paying closet attention. Also, I’ve sine cancelled the EG coverage. More