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Kia of Everett

Everett, WA

4.8
1,518 Reviews
Why Buy From Kia of Everett? Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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229 SW Everett Mall Way

Everett, WA

98204

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Showing 1,518 reviews

August 06, 2024

David and the whole sales and finance staff did a great job. They were attentive to my needs and questions. Thanks for the great SUV! More

by DAVID.HAYES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Swearingen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Jakel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bollen
August 06, 2024

Everyone worked so hard to find me a car that fit my needs. Very Much appreciated. More

by jreifle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

This dealership is helpful and organized. I appreciate their attention. I am happy I bought my car here. More

by pricesfive.krp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Schermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Sales team are wonderful. I had a very good experience. See Elisa Daniel's she's great. More

by pambooth10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elisa Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Schermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

I fell in love with Quincy. Well, metaphorically, anyhow. He showed me a few cars, and I loved the Seltos. Sue me. Financing went quick and was reasonable, so we had a deal.aybe More

by audscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Rios Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Jakel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pickles The Dog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Schermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Thompson
August 06, 2024

Elisa my sales person was great! She’s was so helpful! I give her 5 stars!! More if I could! I give the finance department zero stars for not returning my calls or emails. Horrible p More

by BP2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elisa Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Huang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Schermer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob with finance not listed
Aug 06, 2024 -

Kia of Everett responded

Good morning, i am so happy to hear that Elisa did an amazing job, she is someone we value very much, and your kind words are greatly appreciated. Your experience in our finance department is something I would like to have a chance to discuss with you. your input is key to us becoming a top tier dealer and I hope that we can schedule a time soon to chat. i will put my contact information below, please feel free to contact me, thank you again for your honest feedback. Erik Butler/GM Kia of Everett 360-507-9495 (cell)

August 05, 2024

Erik, the service manager was not good to deal with. After replacing the engine, the newly replaced serpentine belt failed, leaving us stranded on a 100° day. He argued repeatedly that it was not their More

by kuhlmankevin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Weedin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Kia of Everett responded

Good morning, I just saw this and I was hoping we could make some time to meet. It is our highest priority to make sure all of our customers are treated with respect and their issues are resolved if possible. It looks like we have completed the work, was everything done correctly? was it done in a timely manner? hopefully the answer is yes, please feel free to call or email me. thank you for your feedback and allowing us to have the opportunity to get better. Erik Butler/GM Kia of Everett 360-507-9495 (cell)

Aug 05, 2024 -

kuhlmankevin responded

Erik Lett does not have respect for customers if he doesn't like what they have to say. At which point he will not allow you to even speak. Very frustrating and unproductive. The work is still not complete. the fabric skid plate was not installed properly and I had to tie it up to keep it form dragging. I believe the part is in now and we need to bring it back into get it replaced, as much as I really don't want to deal with the service dept again.

August 05, 2024

Steve Weedin was outstanding. He provided the best customer service I have had in a long time. More

by scottmatthews9962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Always a great experience when I get my car serviced here. I will continue to bring my car here for service. More

by katie.desrosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Howe, Jeff Kinney, Brett Buckingham
August 05, 2024

Excellent customer service. Took less time than expected. I highly recommend them for a new car. More

by cabnurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Buckingham
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