Kia of Everett - Service Center

I kind of have a problem because I was originally quoted for the work on the paper that they gave me at $816.00 and when I asked my mechanic, he said that's about right but then when I called back, there wa for the work on the paper that they gave me at $816.00 and when I asked my mechanic, he said that's about right but then when I called back, there was $1,400. And then they called and said that there would be a few more things and so I calculated it to be around $1600 but then when I got there and all of a sudden and done, I ended up spending $1957 when my original quote was $800 and that was extremely disturbing to me. I'm on a fixed income and this took a huge chunk out of my budget because I didn't think that $800 was high already and just about killed me. I know that the work had to be done, but I feel like it was way more expensive than it needed to be.?? More

The team was kind and accommodating, allowing us to get into an open slot for our repair as quickly as possible! Everyone was friendly, and our car came back great! into an open slot for our repair as quickly as possible! Everyone was friendly, and our car came back great! More

It was good. Morgan was friendly and professional. It also wasn't a long wait to get my car back which is nice. Morgan was friendly and professional. It also wasn't a long wait to get my car back which is nice. More

Very friendly service and important info on the car that I didn’t know about I didn’t know about More

Friendly - Clean - very Nice Atmosphere. Completed I answered your questions I'm all done Completed I answered your questions I'm all done More

I have a good service my Kia Forte isn’t no liking I’m soo happy now soo happy now More

The people are friendly. It would be nice if someone greeted you when bringing car in for service. What happens now is I bring my car in along with others who apparently have It would be nice if someone greeted you when bringing car in for service. What happens now is I bring my car in along with others who apparently have been given the same time and compete with the others to get my car signed in. More

Betty explained everything clearly and was very friendly, making an early morning appointment far more relaxing than expected! making an early morning appointment far more relaxing than expected! More

I have had limited experiences with Kia as well as this dealership, but I am pleased so far. I had a confusing situation initially where I couldn’t let them keep my car(daily driver) to fix warranty work dealership, but I am pleased so far. I had a confusing situation initially where I couldn’t let them keep my car(daily driver) to fix warranty work any longer and was told I had to wait for a loaner vehicle so they could keep it longer. I honestly wasn’t sure if I would ever get a call back and they were just blowing smoke up my kazoo. Well, earlier than they predicted I got that call! Also, to boot, there was a heating issue they couldn’t replicate initially but when I came in that second time the issue luckily happened on the way to the dealership! When I pulled in I told them about it and didn’t turn off the car. Morgan got his tech there right away to investigate and seemed to care. More

Service department is very helpful and efficient. I appreciated the updates via text throughout the day. I appreciated the updates via text throughout the day. More