Kia of Everett - Service Center

Kept me posted on what is going on. Very courteous and efficient. Love that they made the inside of my car so clean and I got a free car wash. Very courteous and efficient. Love that they made the inside of my car so clean and I got a free car wash. More

Relaxed, professional. Pleasant experience all around. Thank you. I will definitely consider more service, if needed, at Everett Kia. Pleasant experience all around. Thank you. I will definitely consider more service, if needed, at Everett Kia. More

Excellent customer service, appreciated the shuttle service while my vehicle was being serviced. Professional service. service while my vehicle was being serviced. Professional service. More

Good Got me in and out quickly as I had a time conflict Nice people Nice people More

Always attentive, responsive and communicates well on specific needs. All employees are helpful and kind. specific needs. All employees are helpful and kind. More

Fitted me in late, Completed work early, plenty of communication so always aware of status. Ideal customer service communication so always aware of status. Ideal customer service More

I am sending this review to your company for the service department, namely JP Purnell was OUTSTANDING - AWESOME JOB, in taking care of us and our needs throughout the process. I highly recommend to use th department, namely JP Purnell was OUTSTANDING - AWESOME JOB, in taking care of us and our needs throughout the process. I highly recommend to use this service department for your vehicle needs. Thanks JP, the Wagner's. More

I don’t have 15 words. Hard to wait patiently for car when the whole staff is in a meeting celebrating what a great job they’re doing. Hard to wait patiently for car when the whole staff is in a meeting celebrating what a great job they’re doing. More

Service dept. Is great, they keep you updated on vehicle status And fast check in and out. Is great, they keep you updated on vehicle status And fast check in and out. More

I was told by Morgan that I would receive a call, but he only emailed me, which I didn't have readily access to my email. Upon pickup of my car, he told me they were too busy to vacuum out my car (a typical only emailed me, which I didn't have readily access to my email. Upon pickup of my car, he told me they were too busy to vacuum out my car (a typical courtesy service), plus I would rather have had my car washed instead of simply being given a car wash certificate. I had previous obligations after picking up my car and didn't have time to go through your car wash. So in order to use the free certificate requires me to drive 20-25 minutes to your dealership. Whenever I have had car work done at a dealership, I have always received the complimentary car wash and vacuum. With this latest appt. at Kia Everett, not receiving this--and being told they were too busy--was extremely disappointing. I'm considering finding a dealership closer to my house for future repairs. More