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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
March 21, 2022
We needed new tires after they were discovered to be worn out at the oil change and they were able to get us great tires a good price and it covers 2 years road hazard. Nice not having to pay extra for that. out at the oil change and they were able to get us great tires a good price and it covers 2 years road hazard. Nice not having to pay extra for that. More
by archerynut83
Verified CustomerEmployees Worked With
Nicole Burch
March 18, 2022
When I took my car in to get fixed, it took them 4 months to fix it. After 2 months they kept telling me that it was going to be done and when I called them back they would tell me something else, the months to fix it. After 2 months they kept telling me that it was going to be done and when I called them back they would tell me something else, they kept putting me off for another 2 months. I didn’t get my car back until 4 months after I left it at the dealership, I’m very upset with how I was treated More
by briancasler
Employees Worked With
Jeremy
March 18, 2022
Jeremy was great to work with and the team worked hard to get my vehicle back after replacing my motor due to a recall. Kia even paid for my rental during the time my vehicle was in the shop. get my vehicle back after replacing my motor due to a recall. Kia even paid for my rental during the time my vehicle was in the shop. More
by rocky_o2
Employees Worked With
Jeremy - Service Department
March 17, 2022
Best experience I’ve ever had! I sent my friend Ashley and she got a car also! She loves it and so so I! I sent my friend Ashley and she got a car also! She loves it and so so I! More
by breestubblefield
Employees Worked With
March 17, 2022
I have told them 34 times I don't have a van it belongs to my ex and yet here I am still getting these surveys. Also why do the headlights on this van blow every single year? to my ex and yet here I am still getting these surveys. Also why do the headlights on this van blow every single year? More
by CALATRIAN
Employees Worked With
Keith
March 17, 2022
They are always willing accommodate our service needs. This is very important as a commercial customer. Any extra time that our vehicles are down prevents us from not only generating revenue but more impo This is very important as a commercial customer. Any extra time that our vehicles are down prevents us from not only generating revenue but more importantly, prevents us from servicing our customers and providing a wage for our employees. More
by carl22
March 17, 2022
I am happy with the service I get at Kia when I bring my car in for oil change, tire rotation or any other services that I need. The guys there are great. They don’t try to say I need something when I don car in for oil change, tire rotation or any other services that I need. The guys there are great. They don’t try to say I need something when I don’t. More
by kagray927
Employees Worked With
The head guy in the service area.
March 15, 2022
Service receptionist is rude and inattentive. Does not use words, just points. Didn’t care to get HER name but she’d rather play solitaire on her work computer than help customers. Does not use words, just points. Didn’t care to get HER name but she’d rather play solitaire on her work computer than help customers. More
by Korican003
Employees Worked With
Unknown incompetent service clerk
