Kia of Lansing

Kody was so helpful. The car was delayed but he kept me updated the whole time. This is my first Kia and it definitely won't be my last. I absolutely love the quality and look of this car!! Impressed wi updated the whole time. This is my first Kia and it definitely won't be my last. I absolutely love the quality and look of this car!! Impressed with the entire experience! THANK YOU! More

As always, staff were friendly and professional, explained everything clearly, and kept me informed about a delay in getting a part needed to repair my car. Kia of Lansing has cared for my cars sinc explained everything clearly, and kept me informed about a delay in getting a part needed to repair my car. Kia of Lansing has cared for my cars since 2008 and they're always wonderful! More

They are amazing. They spend as much time as we need with us and go above and beyond. We love KIA of Lansing! us and go above and beyond. We love KIA of Lansing! More

Very personable, & knowledgeable staff, Jeremy in service was great to deal with on the issue with my car. was great to deal with on the issue with my car. More

Dealership is very friendly and personable. Salesman who sold me my car always visits me while I am waiting for service. Service staff is very competent. Never have to wait long for work to done. sold me my car always visits me while I am waiting for service. Service staff is very competent. Never have to wait long for work to done. More

We were greeted at the door by Kody who actually opened the door for us. We were able to sit down and talk with him and before he started to tell me what he had he thought I would like, he asked questions the door for us. We were able to sit down and talk with him and before he started to tell me what he had he thought I would like, he asked questions to make sure that he would have any car available that would fit the parameters I wanted. Kody was extremely thorough and showed me a Kia K5, which I fell in love with immediately. Kody took a handful of hours to answer all questions we had and broke down payments and spoke with me about what it all meant. Kody made the first time buying a car, easier than I could have ever expected. More

Good experience. My critic is that I didn’t get a call when the car was finished and the car was parked in such a way that it was a real struggle to get it out. when the car was finished and the car was parked in such a way that it was a real struggle to get it out. More

There was some issues when we arrived to pick up our lease. They were handled promptly and with great kindness. I appreciate our salesman and the manager for being very fair and prompt. Couldn’t ask fo lease. They were handled promptly and with great kindness. I appreciate our salesman and the manager for being very fair and prompt. Couldn’t ask for better service and would highly recommend. More

I’m in out in no time at all, and I was about an hour early as my errands didn’t take as long as I planned. They had no problem with that and I was done and gone before my actual appointment time !! early as my errands didn’t take as long as I planned. They had no problem with that and I was done and gone before my actual appointment time !! More

Mark Whipple was fantastic!! He was very attentive to my needs and wants, and I left a very happy buyer! I will always recommend checking out what the great folks at Kia can do for you! needs and wants, and I left a very happy buyer! I will always recommend checking out what the great folks at Kia can do for you! More