Kia of Lansing

Service was quick, very professional service. Dealership was clean and comfortable seating area. Price is pretty good. was clean and comfortable seating area. Price is pretty good. More

Devan Was patient and reliable and worked hard for me. He was personable and made me feel Like I was the only person he was working for He was personable and made me feel Like I was the only person he was working for More

I had a tire pressure issue and they replaced the sensor under warranty! Everyine was friendly and efficient, even though they were very busy! Nice that they also offered me to have a ride home so I could w under warranty! Everyine was friendly and efficient, even though they were very busy! Nice that they also offered me to have a ride home so I could wait there too! More

Keith bad team runs a top notch service dept! When my Kia needs service, I only use Kia Lansing. needs service, I only use Kia Lansing. More

Very kind and time I spent for the service was quicker than what I expected than what I expected More

The guys at Kia are great any time I go there I’m in and out. They are so helpful. out. They are so helpful. More

Was able to get in early, work was done quickly, was updated and taken to my car. Also my car was super clean! No charge. updated and taken to my car. Also my car was super clean! No charge. More

As a repeat customer I always feel welcome at this service center. They go above and beyond for me. service center. They go above and beyond for me. More

I have so far bought two vehicles from this Kia dealership and extremely pleased! They are all very courteous, professional , knowledgeable and specifically I worked with Kody both times. He is ex dealership and extremely pleased! They are all very courteous, professional , knowledgeable and specifically I worked with Kody both times. He is excellent. He's very polite and always knowledgeable and courteous and helps you find the right vehicle with the best price possible. I would highly recommend them to anyone! More

I purchased our Telluride in March 2021. I paid over the sticker price, but my wife loved the vehicle, the features and the salesman talked up the service department. I live over an hour away and make the d sticker price, but my wife loved the vehicle, the features and the salesman talked up the service department. I live over an hour away and make the drive to have our Kia serviced by the dealer. This was the 3rd service. We make an appointment every time. This trip, was over an hour and a half. This was the quickest appointment of the three. Nothing fancy. Just an oil change and tire rotation. Our vehicle sat outside for 42 minutes before they even pulled it in. I think the service department just takes vehicles as they show up. Definitely going to try a different dealer for service. A vehicle service shouldn’t be a half of a day endeavor. The last time it was well over 2 hours. They don’t clean the windows, vacuum or do anything special. My other vehicle is a 2021 Chevy Silverado. I paid about the same price, close to 50k, but purchased from a local small town dealership. They do a quick vacuum, wipe the windows, throw in paper floor mats, and take the time to go over everything they checked out, with me. At KIA of Lansing, I get the bill and hours of wasted time. Super disappointed that I spent that much and the service after the sale is so poor. Lesson learned. Don’t by from big city dealers. They don’t need your business to survive. More