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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
January 02, 2022
Always prompt, courteous, and efficient. These reviews are the only annoying part of the service experience. I understand they add value, but they take too long. are the only annoying part of the service experience. I understand they add value, but they take too long. More
by rickyrivard
Verified CustomerEmployees Worked With
Devan Reed
December 31, 2021
Stacie made my experience awesome! Great car with a great price. I will only buy from Kia of Lansing. price. I will only buy from Kia of Lansing. More
by stevensonj8
Employees Worked With
Other Employees :
Devan Reed
December 31, 2021
The service was great! Besides the expensive pricing for basic maintenance on a vehicle with only 8k miles, and the wait, I enjoyed the experience. The staff was very friendly and one of the sales guys went basic maintenance on a vehicle with only 8k miles, and the wait, I enjoyed the experience. The staff was very friendly and one of the sales guys went out of his way to tray and help me solve my UVO problems (saving the negative UVO review for another time and place). More
by Doug G
December 25, 2021
Excellent service,courteous,no delays,excellent pricing,prompt attention,overall,a very satisfying experience for the customer pricing,prompt attention,overall,a very satisfying experience for the customer More
by ghoseamit
Employees Worked With
December 24, 2021
Friendly staff, but Mikaela inside needs to tone it down a bit, she’s friendly and good when answering the phone, but there’s still the customers sitting inside waiting who get an impression. You can’t help a bit, she’s friendly and good when answering the phone, but there’s still the customers sitting inside waiting who get an impression. You can’t help but hear her, she is so loud and giggly, I kept thinking to myself who’s teenage daughter is back behind the counter right now? Then I realized it was the same girl answering phones. You can hear every word she says, and she just never stops talking. I felt like the other girl working up there with Mikaela, who was calm and professional, probably dreads coming to work everyday having to be around that type of energy. I’m sorry, I don’t normally complain I’m pretty easy going, but listening to that girl for 45 mins drove me crazy. So very unprofessional, and I feel like she’s not a good representation of Kia. More
by Jkay
Employees Worked With
Mikaela
December 22, 2021
I had to come back after they did the repair to do it again but they fix it again but they fix it More
by BAHL
Employees Worked With
