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Kia of Lansing
Lansing, MI
2,964 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,964 reviews
December 13, 2021
Horrible experience. No emails to schedule service were returned. When I called I was told they opened at 7, but when I arrived it was 8:30. It took 3 hours for an oil change! The service manager was rude, returned. When I called I was told they opened at 7, but when I arrived it was 8:30. It took 3 hours for an oil change! The service manager was rude, flustered, and did not listen. Several others in the waiting room also had complaints More
by weineraa
Verified Customer
December 13, 2021
They were friendly, prompt, kept me informed, had a good cup of coffee for me and explained the bill clearly. Price was reasonable, too! cup of coffee for me and explained the bill clearly. Price was reasonable, too! More
by afreelum
Employees Worked With
John, I believe. Can’t remember the cashier’s name but both were “on it”!
December 11, 2021
I have very much appreciated the service I've received at KIA of Lansing. Everyone seems to do their job so well from start to finish, creating a professional, friendly and overall excellent experience. KIA of Lansing. Everyone seems to do their job so well from start to finish, creating a professional, friendly and overall excellent experience. More
by joellenhosler
Employees Worked With
Nichole burch
December 10, 2021
Friendly environment, Best customer service… sales rep walked me throw the deal from A to Z walked me throw the deal from A to Z More
by Sam
December 10, 2021
Great customer service. The Salesman was very informative about the checks, and maintenance about Kia Forte. Every time I walk into the dealership, there is always someone greeting you or asking if you need about the checks, and maintenance about Kia Forte. Every time I walk into the dealership, there is always someone greeting you or asking if you need any additional assistance. Job Well Done to folks at Kia of Lansing. More
by ronnieoj
December 09, 2021
Excellent dealer rep. Great financing. Out the door in my new vehicle within an hour. my new vehicle within an hour. More
by Lobo1g
Employees Worked With
December 08, 2021
They went above my expectations. My car looked amazing when I got it back. Price was the best! Customer service was nice when I got it back. Price was the best! Customer service was nice More
by mschanelreed86
Employees Worked With
