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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
July 01, 2020
Love Kia of Lansing, Neil Miller has always taken great care of me and my family. Looks out for our best interests. Service department is second to none. care of me and my family. Looks out for our best interests. Service department is second to none. More
by KFRANKS0
Verified Customer
July 01, 2020
Courteous treatment, good chemistry with all of the persons They are now my first choice dealership. I worked with McKenna, Jeffery and Ryan and was very happy with their competence and reliability. Calls were They are now my first choice dealership. I worked with McKenna, Jeffery and Ryan and was very happy with their competence and reliability. Calls were returned when promised, and promises were kept. Jeffery answered every question about the Telluride and was a great demonstrator on the features. More
by russb1
Employees Worked With
Jeff Miller was sales person, McKenna kept me up-to-date on availability and delivery, and Ryan swiftly completed the financial arrangements.
July 01, 2020
Was easy to buy our car. Had no problems. We liked the salesman, Ken Reed. Detailed the car and covered all the electronics with us. salesman, Ken Reed. Detailed the car and covered all the electronics with us. More
by zandi5558
July 01, 2020
Friendly staff that lidtens to your concerns and tries to find solutions. They ensure you are happy with the resolution and follow up when necessary. Follow up: The "service" button below is highlighted h find solutions. They ensure you are happy with the resolution and follow up when necessary. Follow up: The "service" button below is highlighted however the list of employees I can select from are: sales and internet. Seems like something is not setup properly. More
by BaldDude66
July 01, 2020
David was great. I initially came in for just a test drive. There was no pressure to buy that day. I tested the car, then left. I decided I wanted the Kia so I came back and worked with him again. I drive. There was no pressure to buy that day. I tested the car, then left. I decided I wanted the Kia so I came back and worked with him again. I’m happy with the SUV and I feel like the process was easy. More
by Taylorman57
Employees Worked With
David Mendoza
July 01, 2020
Very kind and considers the concern of clients.One of the best vehicles I've ever owned and when we have issues there handled in a very professional manner. best vehicles I've ever owned and when we have issues there handled in a very professional manner. More
by rickytmc59
July 01, 2020
Asked to have the front end suspension checked. I stopped without an appt. They found nothing wrong. When I asked what the charge was, I was told nothing. How good is that? stopped without an appt. They found nothing wrong. When I asked what the charge was, I was told nothing. How good is that? More
by gcongie
Employees Worked With
Service Dept
July 01, 2020
We always enjoy getting our KIA Sorento serviced at our dealership! Everyone is always so friendly, they get us in and out without any problems. dealership! Everyone is always so friendly, they get us in and out without any problems. More
by DHUNT5
Employees Worked With
July 01, 2020
Steve an Jermey out in automotive ALWAYS take care of when I come in. They both are always very friendly fast service. I appreciate them both. when I come in. They both are always very friendly fast service. I appreciate them both. More
by hollymaythrush13
Employees Worked With
Steve an Jermey
July 01, 2020
Always a pleasure dealing with this dealership. Love the reminders, they are very helpful to keep on top of my car maintenance. Will always recommend. reminders, they are very helpful to keep on top of my car maintenance. Will always recommend. More
by mirdex87
Employees Worked With
Devan Reed
