Kia of Lansing

Excellent customer service very friendly staff The staff treat you with respect and good cheer. They always give you an estimate and they are always on-time or quicker. Never had a bad experience The staff treat you with respect and good cheer. They always give you an estimate and they are always on-time or quicker. Never had a bad experience like other dealers in the past. More

Efficient Service was very fast and everything was accomplished that I needed. Staff was friendly and helpful. They showed me what was fixed and also did a ba Service was very fast and everything was accomplished that I needed. Staff was friendly and helpful. They showed me what was fixed and also did a battery check. More

Kia Reo I Stopped in for the first time for an oil change and I had an excellent visit from the get!! Great bunch of people . I will tell my family I Stopped in for the first time for an oil change and I had an excellent visit from the get!! Great bunch of people . I will tell my family More

Guick and easy I got good and honest service i would come back there for more repairs They were able to sork with me on what i needed done and what could wait. I got good and honest service i would come back there for more repairs They were able to sork with me on what i needed done and what could wait. More

Unsatisfied customer I was laughed at by a service representative for describing the symptoms that I was experiencing with my car and the explanation I found online. The a I was laughed at by a service representative for describing the symptoms that I was experiencing with my car and the explanation I found online. The actual service performed was short of what I requested. More

Amazing service! I had the most wonderful experience with Skip and Kody and would recommend them to anyone! I would hesitate to buy or lease a car from anyone else aft I had the most wonderful experience with Skip and Kody and would recommend them to anyone! I would hesitate to buy or lease a car from anyone else after the amazing service I received from them. They made the process seamless, were extremely knowledgeable, and got me exactly what I wanted. More

Fantastic vehicles with fantastic staff Devan had me in a new car with a great deal in less than a week and I couldn't be happier with my decision to go with Kia of Lansing! Devan had me in a new car with a great deal in less than a week and I couldn't be happier with my decision to go with Kia of Lansing! More

Best dealer service ! The service was quick and easy. They were fast and friendly. They took care of my recall issue without problem. The price for the oil change and w The service was quick and easy. They were fast and friendly. They took care of my recall issue without problem. The price for the oil change and wiper blades was super reasonable. I’ve already told 5 other people how great a job they did. More

Wasteing my time! Went there Three times in a matter of a month and a half telling Kia my struts were bad, the manager and everyone else swore up and down they were not Went there Three times in a matter of a month and a half telling Kia my struts were bad, the manager and everyone else swore up and down they were not, took it up there again to get it fixed cause i knew something was wrong with it! Loan behold the problem was my struts I then waited a couple days and got it fixed. they told me it was perfect drove straight started driving the car and a loud clunking noise started so now I’m having to go BACK to Kia AGAIN for the 4th time for the same problem! I’m so done with Kia! More

Oil change Dropped in to get oil change and brake pad check and lug nut tightening. Waited in a comfortable lobby with coffee and snacks available during the wai Dropped in to get oil change and brake pad check and lug nut tightening. Waited in a comfortable lobby with coffee and snacks available during the wait. I always get treated kindly and professionally. More