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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
November 14, 2019
Great customer service. Our salesperson, Kody Slaght, was a wonderful person to work with. He answered all our questions and made it an excellent experience. Highest ratin Our salesperson, Kody Slaght, was a wonderful person to work with. He answered all our questions and made it an excellent experience. Highest rating for staff and Dealership. More
by pete_youngs
Verified CustomerEmployees Worked With
Other Employees :
Ryan Joy, was excellent with handling final paperwork.
November 14, 2019
Tire issue I had a screw in my tire and I was in and out in an hour! Thank you for being so fast and friendly and awesome. I had a screw in my tire and I was in and out in an hour! Thank you for being so fast and friendly and awesome. More
by tlemieuxm
Employees Worked With
Devan Reed
November 13, 2019
Like no other Everytime I'm in there for routine service I'm always treatedclikevim the only one there. Always takes time to explain just what's needed! Everytime I'm in there for routine service I'm always treatedclikevim the only one there. Always takes time to explain just what's needed! More
by J-Nice
Employees Worked With
Devan Reed
November 12, 2019
Oil Change Jeremy is also friendly and knowledgeable. He is always listening and willing to take care of the customer. Goes out of the way to help. Jeremy is also friendly and knowledgeable. He is always listening and willing to take care of the customer. Goes out of the way to help. More
by shaner6574
Employees Worked With
Jeremy
November 12, 2019
Oil change Got me in when I was running late for my scheduled time due to roads. Was out of there at use time. Also had a chip sealed as well on my windshield. Got me in when I was running late for my scheduled time due to roads. Was out of there at use time. Also had a chip sealed as well on my windshield. More
by bnbrewst
Employees Worked With
November 12, 2019
Great customer service! The service team at Kia of Lansing is fantastic! The guys are incredibly knowledgeable and always friendly. I won't bring my car anywhere else! The service team at Kia of Lansing is fantastic! The guys are incredibly knowledgeable and always friendly. I won't bring my car anywhere else! More
by nmcarter87
Employees Worked With
Kane Slaght
November 11, 2019
undercarriage suspension and brakes on time, communicated effectively, realistic estimate; this rest of this is filler. It would be improper to describe a service experience as "awesome" on time, communicated effectively, realistic estimate; this rest of this is filler. It would be improper to describe a service experience as "awesome" as a prior email teased. We reserve that adjective to the Almighty, boys and girls. More
by I do not use screen names
Employees Worked With
on the bill
November 11, 2019
Great service We came in with a pretty crappy situation with our car and Kody took great care of us! I truly believe we got the best deal possible given our circums We came in with a pretty crappy situation with our car and Kody took great care of us! I truly believe we got the best deal possible given our circumstances and I love our new car. More
by Betsie.sobania
Employees Worked With
November 11, 2019
Great service! Great, personable service. Everyone is pleasant and efficient! Love Matthew and all he did for me!!! Would recommend Kia of Lansing to all! Thank Great, personable service. Everyone is pleasant and efficient! Love Matthew and all he did for me!!! Would recommend Kia of Lansing to all! Thank you to the service manager as well and to all that worked on my vehicle. Top notch dealership. More
by Pam
Employees Worked With
Matthew in service. The manager is great too.
November 11, 2019
Happy I was completely happy with my appointment and service. Well done. I have a long drive to LANSING for my service and I needed to get done before snow I was completely happy with my appointment and service. Well done. I have a long drive to LANSING for my service and I needed to get done before snow coming. It here today. Thank you. More
by geezshirley
Employees Worked With
Matt
