Kia of Lansing

Great people This is the second used car from you the other was 7/8 years ago. Imagine my surprise that Neil was the same person I bought the first one from, I saw This is the second used car from you the other was 7/8 years ago. Imagine my surprise that Neil was the same person I bought the first one from, I saw your vehicle on Facebook and because of my previous experience immediately went to look at it. I am 40 UAW member and have owned many new and used vehicles I have experienced some very horrible service at dealerships and very high pressure sales people. Your dealership is how it’s supposed to be. Neil informed me of all the different car lines he can sell so the next time I’m looking for a new vehicle I will be see you More

They prepped it well. We just picked up our new Telluride on Monday. So far so good! Neil took very good care of us! I’m waiting to find out how the service department is. We just picked up our new Telluride on Monday. So far so good! Neil took very good care of us! I’m waiting to find out how the service department is. More

Terrific service Friendly, helpful, knowledgeable staff. They completed the service by the time I needed it and even worked around a change in schedule. Car works gr Friendly, helpful, knowledgeable staff. They completed the service by the time I needed it and even worked around a change in schedule. Car works great! More

Brake Replacement Had to wait a 2nd day to get my car, as my phone number was lost. HOWEVER, a portion of my bill was reduced, and my car was cleaned up, which was sor Had to wait a 2nd day to get my car, as my phone number was lost. HOWEVER, a portion of my bill was reduced, and my car was cleaned up, which was sorely needed. Brakes are amazing now. More

Lease turn in Neil has hooked me up on my last 2 cars and did so again on my 3rd. He makes a stressful experience bearable and goes above and beyond to get me what Neil has hooked me up on my last 2 cars and did so again on my 3rd. He makes a stressful experience bearable and goes above and beyond to get me what I’m looking for. I have nothing but positive things to say about neil and his boss Greg. More

The wait I love everything about my car. I wish I had Chargers in the back for my phones. I guess the thing I don't like is when you set an appointment to go i I love everything about my car. I wish I had Chargers in the back for my phones. I guess the thing I don't like is when you set an appointment to go in and have an oil change somehow takes an hour and a half. I just think they have too many appointments at the same time. I know they were also looking to fix my window cuz it had a new chip. I'm not sure where it's at on the window cuz I'm still looking for it. It almost looks as if they fixed the same when they fix the last time. Anyway that's what I got to say. More

Saved my Soul I was looking for something to replace my truck and came across a Caribbean Blue Soul. Great vehicle and amazing fuel economy. Very nice riding ve I was looking for something to replace my truck and came across a Caribbean Blue Soul. Great vehicle and amazing fuel economy. Very nice riding vehicle. More

Great experience The experience was efficient and without pressure. Neil was awesome to work with and very knowledgeable. I also got a tour of the service center. Look The experience was efficient and without pressure. Neil was awesome to work with and very knowledgeable. I also got a tour of the service center. Looking forward to having my car serviced there. Prices are very reasonable for the basics. More

Don’t buy a Kia Every time our car has been in there Kia tries to sell us some sort of service. The issues we encountered Kia refused to stand behind those issues. No Every time our car has been in there Kia tries to sell us some sort of service. The issues we encountered Kia refused to stand behind those issues. No support offered at all. We will never purchase a Kia again. If you want endless issues or terrible service buy one of these and buy it from Jackson or Lansing Kia. More

Easy car shopping We went in just to test drive a couple of cars. We had an appointment, but the sales person was out... The one that greeted us made sure it would be O We went in just to test drive a couple of cars. We had an appointment, but the sales person was out... The one that greeted us made sure it would be OK to talk with us as to not step on any toes. He was nice, knowledgeable and patient with is and didn't try to apply any pressure at all! Kody, you did a fantastic job making sure my wife was happy with the car she chose! Thank you! We will be HIGHLY recommending Kia of Lansing to anyone asking our opinion. Well done, all of you! More