Kia of Lansing

In and out in an hour and a half. I went into the dealership having done my homework, knowing what I wanted and what I was willing to spend. They provided me with a few decent options, I went into the dealership having done my homework, knowing what I wanted and what I was willing to spend. They provided me with a few decent options, and were able to provide better financing than my bank. I was totally happy with my purchase experience, as long as the vehicle and service lives up to the purchase, I will stop there first when it's time to purchase my next vehicle. More

Check engine Light The attention and customer service was provided with high quality. The staff demonstrated that they do care about us. This type of experience has be The attention and customer service was provided with high quality. The staff demonstrated that they do care about us. This type of experience has been the same for me, always. More

Great team! Everyone I have encountered at this dealership is awesome! Very professional, friendly and helpful staff in sales and service. I will continue to reco Everyone I have encountered at this dealership is awesome! Very professional, friendly and helpful staff in sales and service. I will continue to recommend to all my friends and family. More

First Kia. My Chevy Cruze died and I was in need of a new car. I went to Kia of Lansing because I really liked the deals that they offered even with my car not r My Chevy Cruze died and I was in need of a new car. I went to Kia of Lansing because I really liked the deals that they offered even with my car not running. The sales staff were very friendly and fast. More

Excellent customer service! First impression with the pleasant and articulate receptionist I was immediately connected to the service dept to schedule my oil change. They were bu First impression with the pleasant and articulate receptionist I was immediately connected to the service dept to schedule my oil change. They were busy and I still felt as if I was their only customer! They treat me so well and promptly changed my oil and I was out the door in no time. I appreciate having a bottled water and snack while waiting. Waiting area was very tidy and clean. I love Kia of Lansing, always a pleasant experience! More

Oil change Fine except they did not let me know when it was ready for me to cash out. I was waiting in their lobby right there but no one let me know my car wa Fine except they did not let me know when it was ready for me to cash out. I was waiting in their lobby right there but no one let me know my car was done. I had to go to the cashier and ask if it wad done yet. More

New car purchase Staci was great and the purchase of our new vehicle was pain free! I would recommend a Kia as well as this dealership. Great experience! Staci was great and the purchase of our new vehicle was pain free! I would recommend a Kia as well as this dealership. Great experience! More

Top Dog My salesman worked extremely hard to find me the exact used vehicle I was looking for. I was impressed with his communication and the speed at which h My salesman worked extremely hard to find me the exact used vehicle I was looking for. I was impressed with his communication and the speed at which he delivered. More

Friendly but overpaid My fault I should have done more research. Could have gotten a much better deal after doing my research.... Devan was Great though so you have a good My fault I should have done more research. Could have gotten a much better deal after doing my research.... Devan was Great though so you have a good one in him.... More

Quick service I had a headlight out so I took it in to replace the bulb or whatever it needed. The service was very quick, i barely had time to finish a cup of coff I had a headlight out so I took it in to replace the bulb or whatever it needed. The service was very quick, i barely had time to finish a cup of coffee, More