Kia of Lansing

Meant to be We had to replace a car because of an accident and due to Kia of Lansing’s wide variety of used cars it was easy and we feel this purchase was meant t We had to replace a car because of an accident and due to Kia of Lansing’s wide variety of used cars it was easy and we feel this purchase was meant to be! More

BEST Service team!! I have had the pleasure of working with the KIA service team twice now for recalls on my KIA. Both times each person I came into contact with I was g I have had the pleasure of working with the KIA service team twice now for recalls on my KIA. Both times each person I came into contact with I was greated warmly and treated with respect, The service team at KIA always goes above and beyond to take care of me. They offered to pick me up and drop me off if needed. I love KIA, and the way they do business. I will always drive a KIA! More

Oil change and advise I wasn’t happy after I bought my Sorento. It was my first new car. The sit down buying process was very unclear. A new employee doing the bank loan th I wasn’t happy after I bought my Sorento. It was my first new car. The sit down buying process was very unclear. A new employee doing the bank loan through the dealership bank, rebates, extended warranty. There was a $1000 amount I could not see anywhere in the ink. So #1, I’m salty. Then after having it a few days, I find out there is no outdoor temperature display anywhere in the car. (A 2013 without a temp display?!!!!). I returned to the dealership and was treated so rudely about my complaint. But since then, I have returned for all services to the vehicle. The service department is friendly, explains in detail, shows me on paper and on the car. The Service Department meets and exceeds my expectations. (I’m still salty about the outdoor temperature display.) More

Good and fast Service The staff was friendly and fast. The Service on the recall was good and fast. Happy all around. I have given my friends rides in my Kia Soul...One bou The staff was friendly and fast. The Service on the recall was good and fast. Happy all around. I have given my friends rides in my Kia Soul...One bought a Kia Sorento. More

Very easy Kody made trading in my lease very easy. He was very helpful and informative and was willing to work within my budget. He also explained all the new Kody made trading in my lease very easy. He was very helpful and informative and was willing to work within my budget. He also explained all the new features of my new car in a way the was very easy to remember how to do them later More

No bad news great car great staff Only spent a few hours looking at cars and Isaiah found us the perfect care for our family. Everyone was very friendly and accommodating and we left v Only spent a few hours looking at cars and Isaiah found us the perfect care for our family. Everyone was very friendly and accommodating and we left very happy with a great car More

Professional, friendly staff Kody helped me to find the car that was right for me. They brought a Kia from the Jackson dealership to the Lansing dealership. I would recommend Kia Kody helped me to find the car that was right for me. They brought a Kia from the Jackson dealership to the Lansing dealership. I would recommend Kia of Lansing to anyone. I got a good price for my trade in vehicle. More

Great! Kody was great during my whole buying experience... he showed me all the features and how to work them. I will definitely work with him again! Kody was great during my whole buying experience... he showed me all the features and how to work them. I will definitely work with him again! More

New Car Shopping Only willing to help NEW customers not returning ones. I recommend looking elsewhere if you are looking to purchase a new vehicle. You will find bette Only willing to help NEW customers not returning ones. I recommend looking elsewhere if you are looking to purchase a new vehicle. You will find better for your money! More

Service center ok, dealership sucks! The service center is the only redeeming part of this dealership. They are polite and efficient. The dealership is run by low-life’s who think it’s fu The service center is the only redeeming part of this dealership. They are polite and efficient. The dealership is run by low-life’s who think it’s funny to lie to woman and jerk them around. Do not buy a car from them! More