Kia of Lansing

It was a good visit I was pleased at the courtesy of the staff, the feel of the waiting room, and how knowledgeable the service staff was about the issues of my car. I was pleased at the courtesy of the staff, the feel of the waiting room, and how knowledgeable the service staff was about the issues of my car. More

Service of check engine light Initially was too long without any information but corrected with outstanding service and cost John made it a point to make sure all issues were sol Initially was too long without any information but corrected with outstanding service and cost John made it a point to make sure all issues were solved More

Great company love my telluride I took the 2020 telluride on a test drive and loved it. It has so many nice features I could take for a hour still learning about new things on it .De I took the 2020 telluride on a test drive and loved it. It has so many nice features I could take for a hour still learning about new things on it .Devan was so helpful and made the experience great ... go check one out if looking for a new vehicle ask for devan More

Friendly professional staff Excellent experience friendly professional staff. Short Waite time,comfortable waiting room good coffee and snacks had oil changed tires rotated.and c Excellent experience friendly professional staff. Short Waite time,comfortable waiting room good coffee and snacks had oil changed tires rotated.and checked for ware.very professional staff. More

To see why the check engine light was on I was very happy with the service, the length of time, how I was kept in formed. Everyone was professional and friendly. I liked they offered to drive I was very happy with the service, the length of time, how I was kept in formed. Everyone was professional and friendly. I liked they offered to drive me to work. The waiting room is comfortable. More

A true pleasure. This is our third car with Kia of Lansing sonthatbin itself says a lot. Kody, Skip and the whole crew are wonderful to work with. They make it so easy This is our third car with Kia of Lansing sonthatbin itself says a lot. Kody, Skip and the whole crew are wonderful to work with. They make it so easy. I recommend them to everyone I talk to that is looking for a car. More

I've been to a lot of dealerships and this by far is the bes I've been to a lot of dealerships and never have I ever had great service quick they tell you the time you're out by then customer service is great I' I've been to a lot of dealerships and never have I ever had great service quick they tell you the time you're out by then customer service is great I'm going to keep going back to this dealership to have my vehicle maintained because this is the best one that I found out all the other ones. More

Love my Kia Isaiah was awesone , everyone I dealt with went that extra distance to make this the best car purchase I have ever made. Kudus to Kia of Lansing. Will Isaiah was awesone , everyone I dealt with went that extra distance to make this the best car purchase I have ever made. Kudus to Kia of Lansing. Will always take my bussiness there. 5 star rating More

Excellent Service Neil Miller was great to work with. He listened and kept me updated with the loan process. I would definitely tell anyone looking for a car to go to K Neil Miller was great to work with. He listened and kept me updated with the loan process. I would definitely tell anyone looking for a car to go to KIA More

Difficult and stressful I went in for a key replacement. Kia was trying to charge me for the fact that they couldn’t get my key connected within the 4 hours I was there. They I went in for a key replacement. Kia was trying to charge me for the fact that they couldn’t get my key connected within the 4 hours I was there. They are the only place that could so I was stuck using their services. Customer service (John) was condensending and patronizing as I asked questions about the service being done. Keith the service manager helped out a lot but definitely disappointed and angered by my experience there overall More