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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
September 26, 2023
No attention to detail on needed services. Mis-quoting. Poor communication. Over charging. Very disappointed. Mis-quoting. Poor communication. Over charging. Very disappointed. More
by julieK55
Verified Customer
September 19, 2023
Kody was very helpful and contacted me right back after my initial call. Appreciated his prompt response. Would do business with Kody in the future! my initial call. Appreciated his prompt response. Would do business with Kody in the future! More
by Shipma23
Employees Worked With
September 18, 2023
Showed radio display problem to Service Writer on 9/07/2023; problem documented on Service write-up. Writer stated that he would forward photos and info to corporate for determination, still haven't 9/07/2023; problem documented on Service write-up. Writer stated that he would forward photos and info to corporate for determination, still haven't heard anything in regards to this. This seems to be an on-going issue of them never following up with a customer on a reported problem. I've had issues like this previously with the Service writers, very frustrating. More
by unclepsyduk
Employees Worked With
Jason Bushnell, Robert Rewoldt
September 17, 2023
Very clean, spacious, and welcoming dealership with friendly staff who spend time with their customers. friendly staff who spend time with their customers. More
by garytroia
Employees Worked With
September 17, 2023
I needed an engine inspection due to an intermittent issue I was having. None of the other dealerships in the area would do the inspection without requiring me to leave my car for 6 to 8 days and get a issue I was having. None of the other dealerships in the area would do the inspection without requiring me to leave my car for 6 to 8 days and get a rental or charging me $189 for the inspection. Kia of Lansing did the inspection the day of my appointment and free of charge! They also offered to transport me to work or the store, while I waited. Everyone at the dealership was very friendly and professional. And they have an amazing coffee station in the lobby! I highly recommend Kia Of Lansing over any of the dealerships in the area. More
by TiffaniRenee
Employees Worked With
Ryan Hoisington
September 15, 2023
Fast, easy, with no games being played. What more could you ask for! Thank you for making it simple to purchase a vehicle. What more could you ask for! Thank you for making it simple to purchase a vehicle. More
by GREGORYALA
Employees Worked With
September 14, 2023
We loved the lease agreement, but seemed to be miss led regarding price we would pay for the car when lease was over. A few thousand dollars might not sound like much but we were not prepared for the pric regarding price we would pay for the car when lease was over. A few thousand dollars might not sound like much but we were not prepared for the price difference. Sale person fantastic, although took long time to get all the paperwork done. More
by Xray
