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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
September 13, 2023
Frustrated that I made an appointment for a recall for software upgrade for anti-theft after I received a letter from Kia and dealership made the appointment but then arrived and was told after a half an software upgrade for anti-theft after I received a letter from Kia and dealership made the appointment but then arrived and was told after a half an hour that they couldn't actually do it because they weren't prepared to do it / didn't have the right software. seems like whoever schedules the appointments should have known this wasn't something they could do when I tried to call and set this up More
by cmianecki
Verified CustomerEmployees Worked With
Service department
September 12, 2023
Not a fan of $1,500 dealer mark up and having to wait 4 months for car to be delivered and then have to pay for floor mats I didn’t want because I didn’t pick an accessory when I ordered my sportage. Ever months for car to be delivered and then have to pay for floor mats I didn’t want because I didn’t pick an accessory when I ordered my sportage. Everyone was great and not too pushy. More
by jrl
Employees Worked With
September 09, 2023
Always great service always friendly courteous and honest love going in for service Jason is great! Unfortunately my Soul was totaled a few weeks ago love going in for service Jason is great! Unfortunately my Soul was totaled a few weeks ago More
by lolabunnee7
Employees Worked With
Jason in service
September 07, 2023
Didn't let me bargain, feel like a participant. No fun. Neil was lovely, however. No fun. Neil was lovely, however. More
by zabbycox
Employees Worked With
September 06, 2023
I have had the best experience every time I've been there!! On my 4th lease from there and wouldn't want to go anywhere else! there!! On my 4th lease from there and wouldn't want to go anywhere else! More
by russellshanon
September 04, 2023
The dealership was clean and inviting to walk into, the sales people were awesome and courteous and very professional sales people were awesome and courteous and very professional More
by happy2004jack
Employees Worked With
September 03, 2023
Wife found the car she wanted at this dealership, called them, got the financing through our bank, got the insurance, all while communicating with Kia of Lansing, then while driving to Lansing from Grand Ra them, got the financing through our bank, got the insurance, all while communicating with Kia of Lansing, then while driving to Lansing from Grand Rapids she gets a call "Oh, we sold the vehicle". Recommendation: buy your car from people who aren't amateurs. More
by surlyswede85
Employees Worked With
Jacie
September 03, 2023
I liked the dealership a lot. They had plenty of good cars. The only thing I didn’t like was they don’t take deposits to hold a car. They had plenty of good cars. The only thing I didn’t like was they don’t take deposits to hold a car. More
by SfMarty60
Employees Worked With
