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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

June 26, 2023

I always get great service there and Jason always is so helpful and honest about everything up-front. More

by kempj1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jason in service dept.
June 20, 2023

Always pleased with service and staff. Very welcoming! I could not expect anything more than currently given! Top notch all the way around! Very much appreciated! Thank you! More

by Dawn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Dawn responded

Thank you!

June 20, 2023

Horrible service takes forever didnt get my car til after a month horrible customer service just bad all together horrible place for your car after getting it back I all of a sudden needed my brakes done too More

by Cmedina313
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ken Nixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
June 19, 2023

Great service, timeliness and extra special customer care. Was given ride home and updated via text with status. More

by shawnfrank11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
June 12, 2023

We had the most amazing, no pressure, informed, enthusiastic sales person. Devan Reed would always be my go to salesman. We paid cash for our vehicle. Some questions do not apply and were left More

by sanford0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devan Reed
June 12, 2023

We found the vehicle we were looking for online at Kia of Lansing. We made a phone call and the rest is history. Kody and the rest of the staff were fantastic to work with. More

by tcschaub1001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

The repair was prompt, I don’t have to wait long. Everyone was polite and professional. More

by jkbcounsel0904
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greeter in service
June 08, 2023

Good and quick service, resting place is clean and organized, price is reasonable. The warranty is good More

by wlyuen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Clean and well staffed. Many helpful and smiling faces. I felt wanted and appreciated. Thank you Kia of Lansing! More

by cjen2dubs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Reed
June 07, 2023

I told them the check engine light was on, they said the battery was dead and it was just a loose cable, within 5 minutes of driving the light came back on and he said they couldn't look at it again for 2 w More

by bythenumbers014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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