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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

April 04, 2023

Great service, Nichole absolutely offers the best customer service with a smile and a laugh. More

by angelhigh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole, Devan Reed
April 02, 2023

The y have my car for 5 weeks plus 2 other times & not sure why it took Kia rep coming to dealership. More

by CHACHA143
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Mr. Slaght. Brooke , Devan Reed
April 01, 2023

Great service at an affordable price. Nicole kept me informed and it was complete in no time! The lounge was clean and had refreshments. More

by kennixon1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole, Brooke, Keith, Devan Reed
Apr 04, 2023 -

Kia of Lansing responded

Thank you for the kind words. We appreciate your business.

April 01, 2023

Always courteous and professional. Comfortable service waiting area with coffee which makes the wait more pleasant. More

by JLACEY1999
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 04, 2023 -

Kia of Lansing responded

Thank you for taking the time to write this review. We appreciate your feedback.

March 31, 2023

Like always the service was awesome. The building may have Kia on it, but I think it really starts with a people that are employed which is truly the face of Kia Of Lansing. Nicole, she More

by caper143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole and Olivier
March 31, 2023

Kody was very helpful and patient with me through the whole process. I will definitely be back and pass on his name to my friends in the market for a new car! More

by Lynn57812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Kia of Lansing responded

Lynn, on behalf of Kody and Kia of Lansing we thank you and appreciate any referrals you send our way.

March 31, 2023

The staff at KIA of Lansing were very kind and professional. Their customer service is outstanding and the Service Manager was awesome in providing immediate service. More

by dklump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Kia of Lansing responded

We are thankful for you and your loyalty to our service department!

March 30, 2023

they are always so kind, patient, and helpful. i feel genuinely taken care of as a customer. i appreciate how personable their service department employees always are. More

by aud.lockwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
March 30, 2023

Salesperson was professional and explained the differences between the Sorento options clearly in order to choose between the trim lines More

by renner0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

The Service manager was very professional & thoughtful plus I would definitely contact Kia of Lansing for any automobile concerns. More

by janineklumb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Miller
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