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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

March 29, 2023

Very professional and good customer support. Even after purchasing the vehicle I received calls wanting to know my satisfaction.. More

by georgeingl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Frier
March 29, 2023

We were very happy to get our car serviced as fast as we did! We had gotten a flat over the weekend, and the dealership had us an appointment by Monday! Great Staff and service dept! More

by eddieskaren
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Amy
March 29, 2023

Mark Whipple is the ultimate professional, I will tell all my friends and family about the great, beyond great experience . When I need another car, you'll be sure to find me in Lansing More

by Dbrodoski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark "THE MAN" Whipple
March 25, 2023

They did the service that I asked them to do in a single day completely More

by OPPIEJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Fast and very aware of what your time is worth. Always ready with answers to your questions. More

by Jeff DeLong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

The appointment time was a joke. I waited 2.5 hrs for an oil change on a 4cyl. That cost more than my 2021 silverado big v8. They didn't even reset my oil monitor so it still says I More

by twhite.1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Staci Alexander
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Making a service appointment was easy. Took longer than expected for the oil change to be completed. More

by tdickinson0409
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
March 21, 2023

Nichole Burch at KIA ON PENN IN LANSING, MI DOES A FABULOUS JOB!!!! She very concerned with the customers issues & it shows!!! She gets the job done!!! More

by lynndougs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
March 21, 2023

Don at the bodyshop was very nice and helpful. I am very satisfied with the work that was performed. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
March 20, 2023

The staff is always great when I come in. Nicole (the lady handling the service of my car) is always helpful. It makes getting my car serviced a lot easier. More

by carlos.a.nickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Sean Friar,, Devan Reed
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