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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
Verified Customer
November 25, 2022
Great sales and service. Great people. We’ve gotten 6 cars from Kia of Lansing over the years. Great people. We’ve gotten 6 cars from Kia of Lansing over the years. More
by LeslieK
Employees Worked With
November 25, 2022
Worst experience with a car dealership. They sold me a lemon and won’t do anything to assist with getting me out of it. It been in their shop multiple times for major issues since my purcha They sold me a lemon and won’t do anything to assist with getting me out of it. It been in their shop multiple times for major issues since my purchase. More
by mdellarace
Employees Worked With
Jeremy Miller and Greg Miller
November 22, 2022
Excellent customer service, every time. The team always makes me feel comfortable while work is being performed on my Kia. They are also comforting when suggesting up coming needs of my The team always makes me feel comfortable while work is being performed on my Kia. They are also comforting when suggesting up coming needs of my vehicle. More
by KYLIERYAN71
Employees Worked With
Nichole Burch, Keith Slaght
November 19, 2022
Great service, everyone is also very friendly and informative. Always let us know what is needed to keep our vehicles maintained. informative. Always let us know what is needed to keep our vehicles maintained. More
by don80
Employees Worked With
Other Employees :
Devan Reed
November 18, 2022
Customer service has gone downhill. They give bad advice and are no longer customer focused. I requested my tires get rotated because I had more tread on the back ones than the front. They give bad advice and are no longer customer focused. I requested my tires get rotated because I had more tread on the back ones than the front. After sitting in the waiting room they finally come in to tell me that they recommend leaving the better tires on the back for better traction in the winter. The problem is my vehicle is front wheel drive. And tonight during one of the first snow storms, that poor advice was made very evident. More
by forensicslover
Employees Worked With
Don't Know
November 17, 2022
We stopped in on a whim looking for a larger vehicle that fits our lifestyle better. Sean was very prompt in spotting us in the lot and helped guide us to our perfect vehicle. He was honest, enjoyable, and s fits our lifestyle better. Sean was very prompt in spotting us in the lot and helped guide us to our perfect vehicle. He was honest, enjoyable, and straight-forward when it came to answering our questions. He was available to help us through the process of buying a new vehicle day or night. More
by Lane Silvers
Employees Worked With
Sean Friar
November 17, 2022
KIA of Lansing has been a wonderful dealer! We are always able to get an appointment when needed. Kody does an amazing job helping us. He goes above and beyond! We are always able to get an appointment when needed. Kody does an amazing job helping us. He goes above and beyond! More
by TIETSORT1
Employees Worked With
