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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

November 06, 2022

Very good service had an oil change and my windshield was replaced so Kia calibrated it for me. However I haven’t had service done since my window and I continue to get service emails frequently without havi More

by christinekay12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Staff acted in a professional and polite manner. My tire was fixed in about 30 minutes. Kia of Lansing has great service! More

by BACHELOR_MAUREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

They are always so nice when I come in for an oil change, and they never talk down to me like other places do. More

by rhparsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
November 05, 2022

I always have amazing service here! Super friendly and make you feel welcomed! I will always go to the Kia of Lansing for service! More

by heatherlynncapen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole
November 01, 2022

Stated what I was looking for to Kody and he found the vehicle that best suit our needs. No pressure and always made sure we were aware he noticed us when he was with other customers. More

by William
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy at the front desk has excellent memory who I worked with and always made sure to let us know he'll contact Kody and directed us to a seat.
November 01, 2022

My work was repaired correctly and on time. My vehicle was returned to me cleaner than when I arrived! More

by kennixon1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Keith
October 31, 2022

Very nice and clean friendly environment and they provide popcorn water and coffee while you wait More

by l.ray.33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole maybe, I got an oil change
October 31, 2022

Like always the service department did a great job once again. The service was very professional the staff was awesome, from the time I arrive until I left. Awesome hospitality! Nicole and service departme More

by caper143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole (Service department)
October 29, 2022

Friendly,fast & convenient. Called to schedule an oil change and got an appointment the next day. Only took 40 minutes More

by maddogfiveiseven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

Nichole was amazing! Apologies for our wait! Kept me updated though out the process! Great customer service! More

by corkyjtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole
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