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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
June 30, 2022
Zero communication, had my car for days picked it up, brought it home and it was smoking. Tow it back and now another problem that wasn't there before is there now....first told me warranty won't cover. brought it home and it was smoking. Tow it back and now another problem that wasn't there before is there now....first told me warranty won't cover...then the new issue now they want me to pay for it......like come on More
by erica.stubblefield
Verified CustomerEmployees Worked With
June 29, 2022
Nichole us so nice and very knowledgeable about the services provided. She has excellent customer service skills and made me feel confident I was getting the best, safest, most thorough service possib services provided. She has excellent customer service skills and made me feel confident I was getting the best, safest, most thorough service possible. One call to Devan, my car salesman, and I was in the service department within the hour and back on the road with a brand new tire within 30 minutes. You guys are awesome! More
by abigail
Employees Worked With
Nichole, Devan Reed
June 28, 2022
I have never had a bad experience at this dealership. Everyone from the sales people to service department to the people that answer the phones, everyone is just great to work with!! Everyone from the sales people to service department to the people that answer the phones, everyone is just great to work with!! More
by brattygurl1972
Employees Worked With
Devan Reed
June 28, 2022
clean friendly people takes time to treat you like you want to be treated. Quick want to be treated. Quick More
by crash1731747
June 27, 2022
They are always friendly and helpful. I only bring my cars to Kia of Lansing I only bring my cars to Kia of Lansing More
by mkduff13
Employees Worked With
Other Employees :
Devan Reed
June 26, 2022
I was very impressed with how knowledgeable our salesman, Mark, was. He was not pushy at all and made us feel very comfortable with our purchase. Mark, was. He was not pushy at all and made us feel very comfortable with our purchase. More
by jmcbride2017
Employees Worked With
Mark whipple
June 23, 2022
Everyone is amazing and was there to help me from when I walked in to when I left. I would recommend them to any one walked in to when I left. I would recommend them to any one More
by myemail11
June 23, 2022
Every staff member was courteous and very friendly. They greeted us and ask if they could be of any assistance. The service went very well and we are pleased with our visit They greeted us and ask if they could be of any assistance. The service went very well and we are pleased with our visit More
by jJOHN
Employees Worked With
Service manager and service staff
