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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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November 27, 2018

Friendly Always friendly, helpful and honest. Never pushy about trying to sell you lots of extra services. Recommended them to my mother who bought a Kia Soul More

by dougpit33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of service tech
November 26, 2018

Pretty good The service was performed very well and quickly. Asked if they have a car wash, the service guy said “yeah” as he walked me to the waiting area, seeme More

by kristinandvictor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 22, 2018

Oil change It is excellent service. The staff are great at keeping you updated and making sure you don't need anything while waiting for your vehicle More

by melissa24693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
November 19, 2018

Always a very good experience for whatever I’m there for. We have owned 3 Kias thus far and will continue to buy them. The Sorento that we currently own has been a very solid car. 120,000 miles and still can’ More

by bsutfin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Jeremy in service
November 19, 2018

Best Service Best Sevice I've ever had with most reasonable prices. Top notch work and excellent communication. I was taken by shuttle to the hospital to visit my More

by Kialover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kane
November 19, 2018

Great service The staff is always friendly and courteous. They always have a smile and are quick to get any service done. Low prices for an oil change too More

by hartdua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2018

Felt they rushed this one Normally outstanding service. Forgot I needed a blinker. Got a full service oil change and tire rotation but never received the normal print out of More

by J0HNNYXTREME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bad with names. Same two guys who always are in service
Dec 04, 2018 -

Kia of Lansing responded

Hello, Thank you for taking the time to write this review. During our vehicle inspections a blinker light being out is something we should have seen. Please contact our service manager Keith at your convenience and he will be happy to resolve this issue with you.

November 19, 2018

Excellent service fast, friendly and very professional I went in for my oil change. Was treated very professionally. Went into the sales dept and will be purchasing another Sportage. Very impressed with More

by TAKRUGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember his name on service dept
November 18, 2018

Amazing staff & Great servive Staff is wonderful to work with...they are great about reviewing what needs to be done / what they have done...answer any questions you have. More

by mpmiller517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
November 17, 2018

Smooth Oil Change Comfortable and clean waiting area. Great inspection of my vehicle. Fair price. Eveyone in the service area, eager to serve. Different than many deal More

by Floods12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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