Kia of Lansing - Service Center

2 shy of Excellent I wish they would of seen my low tire light on while my car was in for an oil change. In which I bring it here cause my husband doesn't have time to I wish they would of seen my low tire light on while my car was in for an oil change. In which I bring it here cause my husband doesn't have time to maintenance my vehicle. Mechanic left grease on my door in which advisor noticed & wiped off. More

Helpful and informative Kane, the service manager must have called me 4 times to keep me updated on my vehicle and warranty information. I would say it was the best dealersh Kane, the service manager must have called me 4 times to keep me updated on my vehicle and warranty information. I would say it was the best dealership experience I have ever had. More

General service Went in at my appointment time and was out in less than the estimated time. The service staff was friendly and professional. They went over everything Went in at my appointment time and was out in less than the estimated time. The service staff was friendly and professional. They went over everything was done and the price was very reasonable. More

Great service Keith Slaght the service mananger handled an issue that my local KIA dealership would not. It was a difficult, but he took the to listen. Keith Slaght the service mananger handled an issue that my local KIA dealership would not. It was a difficult, but he took the to listen. More

2018 Sorento Great service. Oil change, tire rotation and 15k mile checkup done well. As always the service was great. Clean and well organized facility with frien Great service. Oil change, tire rotation and 15k mile checkup done well. As always the service was great. Clean and well organized facility with friendly and excellent customer service! More

Excellent service! Easy drop off and pick up. Work was done well before the time promised. They are friendly and really seem to care about you as a customer. You just Easy drop off and pick up. Work was done well before the time promised. They are friendly and really seem to care about you as a customer. You just don’t see that in the service industry much these days. Keep up the great work Kia! More

Quick for how busy they were Work well with servicing my Volkswagen...will be going back again as needed for other diagnosed work. Clean service shop and waiting room..friendly .. Work well with servicing my Volkswagen...will be going back again as needed for other diagnosed work. Clean service shop and waiting room..friendly ...thank you More

Great customer service fast and friendly Great customer service fast friendly they even worked my wife out to her car always had a good experience with KIA We have had good luck with our Kia Great customer service fast friendly they even worked my wife out to her car always had a good experience with KIA We have had good luck with our Kia Sorrento 4.9 stars More

Good, fast work They work quickly and try hard to be accommodating if they need to keep your car longer than expected. One time they gave me a loaner car because of a They work quickly and try hard to be accommodating if they need to keep your car longer than expected. One time they gave me a loaner car because of a safety issue they found, and recently they offered to come pick my car up from my home to complete some work they couldn’t get to before closing. More

Warranty work and oil change Jeremy in the service department is an absolute asset to your team! I work long hours and it makes it hard for me to get in to service my vehicle. I Jeremy in the service department is an absolute asset to your team! I work long hours and it makes it hard for me to get in to service my vehicle. I feel Jeremy has went above and beyond to help take care of my needs and is always so friendly when I call him. I can not thank you enough for such great service. More