Kia of Lansing - Service Center

Fast, kind went above what I expected. The service department kept me informed. When job was finished walked me to my car. Even the front floorboards were swept. Excellent service. Did not The service department kept me informed. When job was finished walked me to my car. Even the front floorboards were swept. Excellent service. Did not have to wait for service- for me right in and out. More

Oil Change The Service Agent was friendly and efficient. I only had to wait for an half hour, so it didn't take a lot of time out my day. The Service Agent was friendly and efficient. I only had to wait for an half hour, so it didn't take a lot of time out my day. More

Oil change Fast and easy oil change, great service, in and out in under half an hour! A guy vacuumed the car for free before hand also. Fast and easy oil change, great service, in and out in under half an hour! A guy vacuumed the car for free before hand also. More

Repair of my seat. And a key thob. I had excellent service. Fixed my driver seat and it looks great. Needed new key thob. With no questions about how the thob was broken. Just replaced I had excellent service. Fixed my driver seat and it looks great. Needed new key thob. With no questions about how the thob was broken. Just replaced with a new one. I had a excellent experience. More

Glad I got rid of one Kia, can't wait to get rid of the othe I have had several Kias over the past 10 years. I have watched them get gradually more expensive and as the price on the vehicle goes up so do the mai I have had several Kias over the past 10 years. I have watched them get gradually more expensive and as the price on the vehicle goes up so do the maintenance needs and cost of that maintenance. One of my cars only had 30K miles on it and needed breaks redone for 500 bucks. The 70K rated tires got about 40K on them and cost 800 to replace. I am not tough on my vehicles, I attend every scheduled maintenance. Half the time they can't even find the issue, the other half its spray and pray. The price is always higher out the door than they tell you on the phone. I have traded in my Soul for another brand. Counting the days when we get to upgrade the van too. The staff in general is pretty friendly though. More

Rear view camera The service center had a camera in stock, so I was able to schedule an appt. for the next morning & the process was smooth & only took about 1 hour to The service center had a camera in stock, so I was able to schedule an appt. for the next morning & the process was smooth & only took about 1 hour to switch out! More

Friendly, fast From the first day I walked into the dealership I was greated by friendly staff. My salesman Koty was great. That same treatment was extended when I From the first day I walked into the dealership I was greated by friendly staff. My salesman Koty was great. That same treatment was extended when I came for my first oil change. I've been very impressed with Kia of Lansing. More

Recall Repairs Car had some recalls Kane and all the the team were excellent in their attention to detail - then it was discovered I had a nail in one of my tires th Car had some recalls Kane and all the the team were excellent in their attention to detail - then it was discovered I had a nail in one of my tires they researched and found I had wheel and tire coverage whic h I had totally forgotten about saving me 160.00 dollars for a new one. More

Fantastic It was a great time. They treated me very well, service was not too long. It was a good experience overall. No complaints from me. It was a great time. They treated me very well, service was not too long. It was a good experience overall. No complaints from me. More

Because they act like it's not their fault but I feel that I'm not for sure because I got my tail light fixed in my Jeep but now my radios messing up and it was working perfectly fine before I brought it in I'm not for sure because I got my tail light fixed in my Jeep but now my radios messing up and it was working perfectly fine before I brought it in More