Back

Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

Sort by
December 17, 2021

Very kind employees and helpful employees and very fast service. I would recommend to family and friends! More

by nwahome15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John bowels
December 17, 2021

Very happy with service. Addressed my problem quickly Very happy with service. Addressed my problem quickly and professionally. Even fixed an issue that might have been my fault without charging me. I de More

by jasondkelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ruthruff
December 15, 2021

Always kind, courteous and professional. Jeremy always remembers me and makes sure the job is done right More

by Dancers 40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
December 14, 2021

Fixed my tire at no charge. Service was timely and completely professional. I recommend yhem More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name
December 13, 2021

Horrible experience. No emails to schedule service were returned. When I called I was told they opened at 7, but when I arrived it was 8:30. It took 3 hours for an oil change! The service manager was rude, More

by weineraa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
December 13, 2021

They were friendly, prompt, kept me informed, had a good cup of coffee for me and explained the bill clearly. Price was reasonable, too! More

by afreelum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, I believe. Can’t remember the cashier’s name but both were “on it”!
December 11, 2021

I have very much appreciated the service I've received at KIA of Lansing. Everyone seems to do their job so well from start to finish, creating a professional, friendly and overall excellent experience. More

by joellenhosler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole burch
December 10, 2021

Every one treated me like I was a queen. This place is wonderful. Thank you More

by leighskinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service did everything yo take care of me.
December 10, 2021

Always a pleasure to work with their service team. I never go any where else. More

by MARYBETHVANHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure of names
December 10, 2021

Friendly environment, Best customer service… sales rep walked me throw the deal from A to Z More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
...
79
...