Kia of Leesburg

Always a pleasure at Kia of Leesburgh. My car was serviced, and I love that the service dept texted me a video of what they did and that they are planning to service my car. If you are pla My car was serviced, and I love that the service dept texted me a video of what they did and that they are planning to service my car. If you are planning to purchase a new car, I highly recommend a Kia They make great cars and I do purchase at Kia of Leesburg More

I was very pleased with the efficiency and how courtesy everybody was at the dealership. My wait time was not very long and I really did appreciate that. everybody was at the dealership. My wait time was not very long and I really did appreciate that. More

Excellent and quick service will continue to service my vehicles at your service location in the future vehicles at your service location in the future More

When in for oil change, the guy after adding a lot of unnecessary items, it was 1k. After I explained i wanted a oil change. It dropped to $90 Probably will not go back. unnecessary items, it was 1k. After I explained i wanted a oil change. It dropped to $90 Probably will not go back. More

The building was clean and everyone was wanting to help in and way. I was very satisfied. Thanks in and way. I was very satisfied. Thanks More

The best service I have ever had since owning a vehicle. . was kept advised at what stage the car was in while the care was being serviced. . was kept advised at what stage the car was in while the care was being serviced. More

They explained, was sent video of repair. Repair was completed in a timely manner. No complaints at all. Repair was completed in a timely manner. No complaints at all. More

Very easy to work with, no hassle and was able to get the deal we were looking for. deal we were looking for. More

HM was very helpful and attentive. HM was very patient as we waited for my husband to arrive since we had not planned on trading cars that day. HM was very patient as we waited for my husband to arrive since we had not planned on trading cars that day. More

I would give 0 stars, if possible. I have been without a/c in my car (a Kia Niro EV) for three weeks. I went to Kia of Leesburg who said it was the a/c compressor so I had to wait for I have been without a/c in my car (a Kia Niro EV) for three weeks. I went to Kia of Leesburg who said it was the a/c compressor so I had to wait for them to order the part which came in the next day. Made an appointment for the next week when I had a day off. Waited six hours only to be told their a/c equipment for EVs was down. They called a service tech who wouldn’t be there for another week to fix it. Called them over and over the next week and the equipment is still not fixed. I asked them if I could take my vehicle to their sister dealership Kia if Clermont and was told “no”. No reason given they just “can’t really do that “. I asked if I could take the a/c compressor myself down there to get it fixed. I was told “no”. I asked for any kind of solution so I didn’t have to continue driving in 98 degree weather daily without a/c. They said there’s nothing that can be done. No offers of help or solutions just “too bad, so sorry for the inconvenience”. They don’t care about me and they don’t care about my two kids who also have to drive around in a hot car because they refuse to let Kia of Clermont have my a/c compressor and fix my vehicle. More