Kia of Leesburg

Excellent The service was exceptional; the staff was very responsible and attentive. Thanks for the excellent service. responsible and attentive. Thanks for the excellent service. More

Dealership is courteous & efficient providing routine maintenance service. Recommended service items are clearly explained and written recommendations were provided. Recommendations were explained and n maintenance service. Recommended service items are clearly explained and written recommendations were provided. Recommendations were explained and no undue pressure experienced. All around visit was positive and accommodating. More

Very professional, friendly sales people didn’t really feel pressured (had my friend to do so :) and I’m feeling very good about my purchase. I’m very happy with it. feel pressured (had my friend to do so :) and I’m feeling very good about my purchase. I’m very happy with it. More

This visit was for a recall. Timely and professional service. Great waiting area and was given frequent updates. Timely and professional service. Great waiting area and was given frequent updates. More

Professional and friendly service personnel. Kept me informed through the whole process. Expect this service from KIA. Kept me informed through the whole process. Expect this service from KIA. More

I worked with David on my recent service, and he was exceptional. I appreciated working with him. exceptional. I appreciated working with him. More

I like a service dept that listens to the problem, allows discussion, and has a "can do" attitude instead of rushing, half-listening, barely tolerant, I'm too busy sense. Had the Sportage less than a month discussion, and has a "can do" attitude instead of rushing, half-listening, barely tolerant, I'm too busy sense. Had the Sportage less than a month when the air flap unit failed and had to be ordered. Took right at 3 weeks to receive replacement, never was updated during that period on status or reason for delay until I called. Then miraculously the part was available the next day and replaced shortly thereafter. Next I complained about loud blinker signals and loud banging of windshield wiper arms. Service response: "Those are factory sets and can't be changed". I then contacted Laurie, my saleslady, for assistance. She listened to my concerns and we tested a couple of new Sportages on the lot and their wiper blade noise was much quieter. Lori went to the Svc dept and only then did they agree to try a fix. When I received the car back the noise was dramatically reduced to an acceptable level. WHAT HAPPENED? Thank you Laurie! And shame on the Svc Dept for not addressing the customer's complaint first. More

They didn't pay off my trade in for 3 weeks and the bank was bank was calling us was bank was calling us More

Good job, fast service. David was a terrific service advisor, I will use him again. Everyone seemed nice. Car was delivered when promised for the price agreed at check in. David was a terrific service advisor, I will use him again. Everyone seemed nice. Car was delivered when promised for the price agreed at check in. More

The service representative was very clear in what to expect and when the job was projected to run over he provided a loaner. He waited past his end of shift to meet me a be deliver my car. Excellent job expect and when the job was projected to run over he provided a loaner. He waited past his end of shift to meet me a be deliver my car. Excellent job. More