Kia of North Austin

Scheduling with a live person was much easier and accurate than the automated system. Scheduling was much quicker and realistic. Bring back live customer service! accurate than the automated system. Scheduling was much quicker and realistic. Bring back live customer service! More

We have been a Kia of N Austin family for over 12 years and we couldn't ask for a better place to have our vehicles purchased and serviced from. and we couldn't ask for a better place to have our vehicles purchased and serviced from. More

John made the entire process smooth. I would definitely recommend to meet him at Kia of North Austin while looking for a Kia. Thanks John. I would definitely recommend to meet him at Kia of North Austin while looking for a Kia. Thanks John. More

Brad Bovee was my salesman and he was absolutely awesome. He made the entire process smooth, stress free, and genuinely enjoyable. His professionalism, knowledge, and friendly attitude stood out from the mom He made the entire process smooth, stress free, and genuinely enjoyable. His professionalism, knowledge, and friendly attitude stood out from the moment we arrived. I felt supported through out the process, never pressured, and truly appreciated how he took the time to explain everything clearly. Brad made a big difference in our experience and we’re grateful for his help. I also want to give a shout out to Hannah. She did a great job at explaining my choices (gap coverage, warranty, extended protection plan etc) and not overly pressuring me. She laid everything out and made sure I understood what I was paying for and the importance of having such great coverage. Overall, I'm truly satisfied with my brand new Kia K4! -Sharissa & Chris More

Our 1st experience at the dealership was not good. I had called ahead to make an appointment and had asked for someone who knew Carnival well. When we got there the sales rep assigned to us, kept us w I had called ahead to make an appointment and had asked for someone who knew Carnival well. When we got there the sales rep assigned to us, kept us waiting and the gave us to someone who had just started at the dealership. He was helpful but his knowledge was limited as he had just started. After talking with the manager Ben, we got assigned Luis who was awesome. He answered all our questions and was very knowledgeable More

Daniel Epstein, my service adviser, was very professional. My experience at Kia of N Austin is always amazing. professional. My experience at Kia of N Austin is always amazing. More

Very dependable and courteous at all times. The service department does a wonderful job every time in servicing my Kia K5 sedan. The service department does a wonderful job every time in servicing my Kia K5 sedan. More

I took in my Kia Sorento in recently since I was noticing some issues with the transmission and alignment. Daniel was my advisor and was absolutely the best! Explained everything to me (as a girl that doesn’ some issues with the transmission and alignment. Daniel was my advisor and was absolutely the best! Explained everything to me (as a girl that doesn’t know much about cars this was very helpful and appreciated) got my transmission fixed through my warranty. Didn’t pressure me to buy anything I wasn’t comfortable paying for (especially in this economy) He kept me up to date with my car and even got me a rental! Would I go back to North Austin Kia - 100%!! I would also recommend asking for Daniel. Thanks Daniel for a great experience even when I was dealing with a stressful issue with my car. ☺️ More

A squirrel did significant damage to the wiring in my car. The KIA technician used a video to explain the needed repair and estimated cost. Job was completed in one day! I was very happy with the results car. The KIA technician used a video to explain the needed repair and estimated cost. Job was completed in one day! I was very happy with the results More

This dealership has been nothing but dishonest. I bought high-end blue book Kia soul from them. It was a certified preowned car. They just put lipstick on a pig. The tail lights went out. The tires I bought high-end blue book Kia soul from them. It was a certified preowned car. They just put lipstick on a pig. The tail lights went out. The tires were old. The battery was old. The paint was touched up. The compressor they gave me as the spare tire didn’t get enough power from the adapter to even blow the tire back up. They lied about the warranty clearly they did not do the 167 point inspection. I don’t trust these people as far as I can throw them. More