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Kia of North Austin

Austin, TX

4.8
2,201 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,201 reviews

August 31, 2025

Best of the Best service. Sales person very helpful. Environment very comfortable. Great snacks and Different food and drinks More

by Kureshdiwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servic
Sep 02, 2025 -

Kia of North Austin responded

Thank you for your stellar review of Kia of North Austin! We're thrilled you enjoyed our comfortable environment, helpful team, and fantastic snacks! See you next time!

August 30, 2025

Excellent customer service department. Carlos, my service rep has always been clear and provides detail information about the work that was done on the car. No problems whatsoever even whe More

by nohernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Service department
Sep 02, 2025 -

Kia of North Austin responded

Thank you for sharing your feedback about Carlos and our customer service team! We are happy to hear that everything went smoothly from scheduling your appointment to driving off the lot. See you next time at Kia of North Austin!

August 27, 2025

Their just ok, probably need to have access to data base to identify customers what have Gap insurance. More

by R742fun.2no
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kendall Blythe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Kia of North Austin responded

Thank you for sharing your feedback. I understand the importance of having accurate and accessible information, and I’d appreciate the opportunity to learn more about your experience so we can improve. Please feel free to reach out to me directly anytime. Thank you, Behnam Shahvandi General Sales Manager behnamshahvandi@lithia.com

August 27, 2025

Nicole Garcia is awesome she’s very friendly and makes you feel very comfortable highly recommended More

by holliann38
Recommend Dealer
Yes
Employees Worked With
Nicole Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Kia of North Austin responded

Thanks for the 5-star review! We’re glad to hear Nicole made your experience at Kia of North Austin so comfortable. We’ll be sure to share your kind words with her.

August 27, 2025

I always have a great experience here! Scheduling my appointments is always quick and easy, and bringing my car in to drop it off is hassle free. I love the perk of being able to get a tax More

by Emily Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 28, 2025 -

Kia of North Austin responded

Emily, it makes our day to hear that Daniel and the team provide such a seamless and positive experience at Kia of North Austin! We truly appreciate your business and your kind words. See you next time!

August 26, 2025

This dealership, especially Luis, Joe and Nick were super helpful and kind. Genuine people who just want to help people and families! More

by Latrelle09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Constancio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Chinchilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Kia of North Austin responded

We’re pleased to hear Luis, Joe, and Nick went the extra mile for you! Thanks for choosing Kia of North Austin and for sharing your feedback.

August 26, 2025

Service was professional and the video of the multi point inspection was very useful and helpful. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Aug 26, 2025 -

Kia of North Austin responded

Thank you for the 5-star review! We’re glad to hear our professional service and the video of the multi-point inspection were helpful to you. We appreciate you choosing Kia of North Austin and look forward to serving you again!

August 25, 2025

My experience at Kia of Austin dealership was phenomenal! Luis, Jacqueline, Vicky, Behnam, and Hannah were so amazing! I felt so at ease working with them! They took a lot of pressure off of me by taking the More

by ashleyfeliciano98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Behnam Shahvandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Chinchilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Kia of North Austin responded

Ashley, thank you for sharing your awesome experience with the Kia of North Austin team - we'll pass along the kudos to Luis, Jacqueline, Vicky, Behnam, and Hannah! Safe travels in your 2024 Kia Seltos!

August 24, 2025

I haven’t even purchased yet and Sydney has already gone above and beyond. I’m twice as likely to buy a KIA now than I was before I walked in. Fantastic in every way. More

by bogjuan
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Kia of North Austin responded

Thank you for your wonderful review! We’re thrilled to hear that Sydney went above and beyond and made such a positive impression. We appreciate you considering Kia of North Austin and look forward to helping you find the perfect vehicle.

August 21, 2025

Kia of North Austin was fast, courteous, reliable, thorough, followed through on their word, and communicative. More

by Neur4404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin
Aug 22, 2025 -

Kia of North Austin responded

We’re delighted to hear you received excellent service from our team at Kia of North Austin! Thank you for choosing us!