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Kia of North Austin

Austin, TX

4.8
2,107 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,107 reviews

June 16, 2022

Awesome and attentive staff . Very friendly and helpful. Enjoyed the coffee and snacks. Loved the the idea of the charging station. Thank you More

by millerdena1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael service staff
Jun 17, 2022 -

Kia of North Austin responded

Thank you for your five-star review, we here at Kia of North Austin appreciate it. Our Service Team will always be here to assist with any future needs.

June 16, 2022

The team at KIA of North Austin are a great bunch! They helped me throughout the Sales process from when I bought cars to selling cars recently! Wills in Sales and Rich in Finance! Great bun More

by Anil M
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Frazier, Ben Klein, Levi Durst
Jun 18, 2022 -

Kia of North Austin responded

Hello, Anil! We are very appreciative of this amazing review and recommendation of our Sales Team here at Kia of North Austin. We are glad to know that our team is helpful and take very good care of our customers. We look forward to your next visit with us.

June 15, 2022

Wills was AMAZING! He was so helpful and truly a lifesaver for us. He made the numbers make sense to us and just when we thought we were going to leave and think on it, More

by reghanthurston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
Jun 17, 2022 -

Kia of North Austin responded

Hi Reghan, Thank you for the review! It was a pleasure to work with you and we look forward to seeing you again here at Kia of North Austin!

Jun 17, 2022 -

Kia of North Austin responded

Hi Reghan, Thank you for the review! It was a pleasure to work with you and we look forward to seeing you again here at Kia of North Austin!

June 15, 2022

Our whole experience was great thanks to Wills! He made sure to make our whole process easy and fun. He always kept us updated on the timeline and process of the car purchase. He helped us from beg More

by Samantha Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Joshua Lemieux
Jun 17, 2022 -

Kia of North Austin responded

Hi Samantha, Thank you for the review! We are glad you had a great experience and we will pass along the kind message to our team. We hope to see you again here at Kia of North Austin!

Jun 17, 2022 -

Kia of North Austin responded

Hi Samantha, Thank you for the review! We are glad you had a great experience and we will pass along the kind message to our team. We hope to see you again here at Kia of North Austin!

June 12, 2022

This was my first visit to the KIA N. Austin facility. I needed a 4 wheel alignment before taking a 1200 mile trip . While I was there the Service Advisor showed me a couple or other it More

by JIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Jun 17, 2022 -

Kia of North Austin responded

Hi Jim, We appreciate the kind review! We look forward to working with you again here at Kia of North Austin!

Jun 18, 2022 -

Kia of North Austin responded

Hi Jim, We appreciate the kind review! We look forward to working with you again here at Kia of North Austin!

June 11, 2022

My service coordinator always treats me golden and let’s me know everything about my service. More

by Kristie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bovee
Jun 17, 2022 -

Kia of North Austin responded

Hi Kristie, Thank you for the review! We are glad you had a great experience working with us! We hope to see you again here at Kia of North Austin!

Jun 17, 2022 -

Kia of North Austin responded

Hi Kristie, Thank you for the review! We are glad you had a great experience working with us! We hope to see you again here at Kia of North Austin!

June 09, 2022

My first service since buying my new 2021 Kia Niro. Service was incredible at the North Austin Kia and I enjoyed my cup of coffee and the TV while I comfortably waited. Loved the complimentary wash a More

by brgpug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Webb, excellent service
Jun 10, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again soon!

June 09, 2022

Service was great. Even pointed out things to look out for in the future in regards to maintenance. More

by sonicd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Jun 10, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are happy we were able to provide you with great service! We look forward to working with you in the future!

June 08, 2022

Hannah on the sales team and Richard on the finance team did a superb job with helping me get a new car! There was no pressure and they were both very helpful and patient with the car buying experience! B More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Klein
Jun 10, 2022 -

Kia of North Austin responded

Hi Bruce, Thank you for the review! We are glad that our team was able to provide you with a great experience. We will be sure to pass the kind message along to them. We hope to see you again here at Kia of North Austin!

June 08, 2022

Salesperson Shane Hauser made what can often be a stressful experience very fair, straightforward and clear. As a woman, going in to buy a car on your own is not exactly one of those experiences tha More

by Leigh.tomlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hauser
Jun 10, 2022 -

Kia of North Austin responded

Hi Leigh, Thank you for the review! We are glad we could provide you with a helpful and clear experience. We hope to see you again here at Kia of North Austin!

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