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Kia of Old Saybrook

Old Saybrook, CT

4.5
185 Reviews

275 Middlesex Turnpike

Old Saybrook, CT

06475

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Showing 185 reviews

March 22, 2014

Excellent car buying experience. John, Dan, and Stacey were all very friendly and helpful, and they got me into my new car very quickly! I highly recommend Old Saybrook Kia-Mazda! More

by AngelaD1586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Height
Mar 24, 2014 -

Kia of Old Saybrook responded

Thank you for this wonderful review and I am glad that we made everything easy and painless. We want 100% customer satisfaction every time and hearing these reviews, will help us get there. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 21, 2014

From start, the test drive to finish, purchasing the car - the entire experience was good. He was knowledgable about the Kia cars and helpful with everything asked of him. More

by lupe3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ntoukiantzis
Mar 21, 2014 -

Kia of Old Saybrook responded

Thank You for this great review. We want to make sure the sales process is smooth and easy for everyone. If you have any questions feel free to reach out to me anytime. Thank You Stacey Seal, Jr. General Manager

March 21, 2014

Buying here was actually a pleasant experience. The negotiations went smoothly and well. We probably could have bargained for a lower price overall but chose not to, so we paid a bit more than Kelly Bl More

by amoras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ntoukiantzis
Mar 24, 2014 -

Kia of Old Saybrook responded

Thank you for this review. We do strive for great customer service. If you have any questions, feel free to contact me anytime. Thank You Stacey Seal, Jr. General Manager

March 20, 2014

My experience at Kia of Old Saybrook was excellent. The staff was wonderful and very helpful. They were never pushy so I didn't feel forced to buy anything, which made me feel more comfortable to do busine More

by Tashandrade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Height
Mar 21, 2014 -

Kia of Old Saybrook responded

Thank you for this review. Customer service is everything to us and we want to earn your business for life. If you have any questions, do not hesitate to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 17, 2014

Top notch service from knowledgeable, friendly people. The quality of the Cadenza rivals a Lexus. The owner came out and greeted me himself. With service like this, why would anyone buy anything else ? More

by cahoone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lombardi
Mar 18, 2014 -

Kia of Old Saybrook responded

Thank You for this wonderful review. We pride ourselves on GREAT customer service and we will continue to make sure everyone is 100% satisfied. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 15, 2014

I have owned my 2006 Kia Sadona since 2006. I bought it new at this dealership. I was treated right from the day I bought the vehicle. I have all my service work done at the shop. The van always gets fix t More

by sailor401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lombardi
Mar 15, 2014 -

Kia of Old Saybrook responded

Thank you for this great review. We pride ourselves on great customer service and I am glad your Sedona is still going strong. Our Service Department does a great job of "fixing it right the first time". If you have any questions, do not hesitate to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 11, 2014

If I had been asked to rate my service after the last time I visited the dealership, we would be looking at a very different review. Kia has done an excellent job of turning their service department aro More

by JessieLee618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 15, 2014 -

Kia of Old Saybrook responded

Thank you for your honest review of how it was before and how it is now. Everyday we look at every avenue to create a great customer experience. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 10, 2014

My experience in purchasing a new vehicle was the best I have ever had. I have purchased many new and used cars since the early 1960s. John Lombardi was our sales person. John treated us like we were the cu More

by mrtdh29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lombardi, Dan Height
Mar 11, 2014 -

Kia of Old Saybrook responded

Thank you for this great review. John has been with us for a very long time and that is why he is highly rated by everyone who meets him. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 10, 2014

was very pleased with my experience, was nice working with Chris Ntoukiantzis if he didnt have answers for my questions he was quick to get them A+++ More

by raynumy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Nemergut, Chris Ntoukiantzis
Mar 11, 2014 -

Kia of Old Saybrook responded

Thank you for sharing your 5 star experience. I am glad Chris did a great job. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 04, 2014

This is the 4th vehicle I've purchased from Kia of Old Saybrook. There is a reason I keep coming back. The quality of service, friendliness, knowledge, and overall professionalism of their sales sta More

by MikeEagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Coons
Mar 05, 2014 -

Kia of Old Saybrook responded

Thank you Mike for your continued support of us. We want every customer happy and professionalism is what we are all about. Feel free to contact me anytime if any questions arise. Thank You Stacey Seal, Jr.

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