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Kia of Puyallup
Puyallup, WA
632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 632 reviews
April 16, 2013
This dealer is crap. Went in for a recall, took way longer than they told me. Then Ireplaced the headlight in my rondo 8 times this year, and now the headlight melted the whole housing and they want 50 longer than they told me. Then Ireplaced the headlight in my rondo 8 times this year, and now the headlight melted the whole housing and they want 500.00. Not worth it, especially when I paid $12000 for your car, and you can't figure out why the headlight keeps melting the housing. More
by gabeholten
Employees Worked With
service/parts
Helpful March 22, 2013
21 percent of the items listed in the advertisement were not present on the car when I arrived. So I was baited in with one offer only to be switched to anther because the first offer does not exist. One not present on the car when I arrived. So I was baited in with one offer only to be switched to anther because the first offer does not exist. One item was not an option available at any price point, it would have had to have been a complete custom install. When I took delivery of the car there was a warning light lit on the dash, yet I was allowed to drive the unsafe car away. My compensation? I could have a free car wash. More
by neilseattle
Employees Worked With
dale
March 28, 2012
This is our 6 th kia to buy over the years. We always have great service and help everytime we go in.Evrey person there is helpful and friendly. have great service and help everytime we go in.Evrey person there is helpful and friendly. More
by pauliewog
Employees Worked With
BOB paul and service dept, Bob Paul
March 11, 2012
Tammy was great! Very freindly and helpful. The gentleman who performed the service sat in the vehicle and explained everything I had a question about, even though some of my questions were about extremely t who performed the service sat in the vehicle and explained everything I had a question about, even though some of my questions were about extremely trivial items. Thank you! More
by pbest
Employees Worked With
Tammy Stephens, Tammy Stephens
February 29, 2012
The service staff was very friendly, they did a good job listening to me and the service performed was excactly what I requested,done on time and at the price that was quoted.I will be back for all my servi listening to me and the service performed was excactly what I requested,done on time and at the price that was quoted.I will be back for all my service needs. Thanks Puyallup Kia, Art Tachell. More
by art tachell
Employees Worked With
Can not remember. sorry
February 29, 2012
When I call for service, they always get me in quickly. Everyone in the Service department is always nice, and answer questions, without being condescending. They Keep my car running really GOOD! Everyone in the Service department is always nice, and answer questions, without being condescending. They Keep my car running really GOOD! Cheryl Mace More
by che
Employees Worked With
Service Department
February 29, 2012
we in to look at a used Kia Sadona Mini Van. We could not believe how nice it was. It was a 2005 with only 41,000miles on it. It was almost like new. We also purchased a new Kia FORTE 9 months ago from the s believe how nice it was. It was a 2005 with only 41,000miles on it. It was almost like new. We also purchased a new Kia FORTE 9 months ago from the same salesperson and had great service then as well. we are very pleased with both vehicles. Also their service department is great. As a added touch you get free car washes even on used cars. It is not. perfect. wash,but nice when you do not have time. to wash it . This Dealership has been great. Tanya Franklin More
by tanyafran
Employees Worked With
mark, Marc Urbano
February 28, 2012
My problem was my tire pressure. The tires should be 32, they were 24. My tires had recently been rotated so pressure should have been checked. Other then that the service was good and the customer servic they were 24. My tires had recently been rotated so pressure should have been checked. Other then that the service was good and the customer service people were friendly and the work was fast although they forgot an important part of the service in my opinion. My car was washed and vacuumed which I appreciated very much. More
by mychocolatta
Employees Worked With
don't know
February 28, 2012
I love this dealership! They allowed me to bring my dog into the waiting room and everyone was stumbling over her. Also they made a quote over the phone to replace something and it took much longer than th into the waiting room and everyone was stumbling over her. Also they made a quote over the phone to replace something and it took much longer than they expected. They stuck to their quote and offered no rebutle or ask that the cost be split. What a great way to begin a NEW relationship.Tammy is kind, repectful and she and that entire staff in service is AMAZING. I will be going back .. Thank you Thank you !!! Very Satisfied Thom Humphrey More
by justthom01
Employees Worked With
Tammy and the Entire staff, Tammy Stephens
February 28, 2012
Whenever I make a service appointment, I am scheduled within the week. When I arrive I am helped promptly by the friendlies staff. They know my car's service record and explain what the scheduled servi within the week. When I arrive I am helped promptly by the friendlies staff. They know my car's service record and explain what the scheduled service will entail in work, cost and time. The waiting area is clean and comfortable - a great place to wait for great service. Thank you Kia of Puyallup. I'll be back for sure! More
by karrinlew
Employees Worked With
Don't recall
