Kia of Puyallup

This is a brief review, because my experience with this dealer was limited. However after having a very bad experience with another dealer, I called this dealership for some information about the status of dealer was limited. However after having a very bad experience with another dealer, I called this dealership for some information about the status of the new Optima Hybrids. The salesman that answered the phone said, honestly - "I really don't know, but I will check and call you back within an hour." About 45 minutes later my phone rang - the man told me that there were two coming in - he gave me the colors. He told me that they could not be sold until June 6th, because they were going to study them and train their people on the features and service needs for these new cars. He said that if I wished, he would call and let me know when the cars arrived, and that he would be certain that he would hold at least one for a day and let me come in and test drive it. That is exactly what I had hoped for. I simply wanted to know if the car would meet my needs, and if it would, I had planned to purchase it on the spot. I was very pleased to get an honest and thorough answer from a guy over the phone about the status of a new product, especially after having been lied to by another dealer in another state. I know this is not a comprehensive review, but I just would like someone to know that this dealership had a salesman that did research for me in detail, and fulfilled his promise to return a call. I had not experienced that kind of follow through in dealing with some other Kia dealerships. More

I was given what I was told a final offer on a Soul LE2 and ended up buying it from another dealer which gave me a better deal. I received a phone call from the sales rep. and informed him i had already pu and ended up buying it from another dealer which gave me a better deal. I received a phone call from the sales rep. and informed him i had already purchased my vehicle and he got very rude and kept asking me what i purchased my vehicle for and i refused to share that information. He was very rude and unprofessional after I informed him of my purchase and insisted he needed the price I purchased my vehicle for to update his computer. I WILL NOT BE BACK THERE AGAIN AND WILL LET EVERYONE I KNOW NOT TO COME TO THIS DEALERSHIP! More