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Kia of Round Rock - Service Center

Round Rock, TX

4.8
639 Reviews

639 Reviews of Kia of Round Rock - Service Center

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September 16, 2023

The customer service is excellent when you enter the establishment; you are acknowledged and told someone will be with you. They clean your car, and their mechanics do the work. More

by butterfly8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Bohmfalk
Sep 16, 2023 -

butterfly8 responded

Great customer service.

Sep 18, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of Round Rock.

September 12, 2023

The service department is really helpful and go above and beyond for their customers. Thank you Alex for helping me out during the duration of my service. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandria Newsom, John Sheeks, Kelly Cameron
Sep 12, 2023 -

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of Round Rock.

September 12, 2023

Kia of Round Rock is a great dealership that makes you feel welcome. The customer service is high standard and I appreciate their business. More

by FG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturu Silva
Sep 12, 2023 -

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of Round Rock.

September 09, 2023

I’m happy with what I had done the service department was very helpful and where I waited was nice More

by Charlotte Tumlinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cwiek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Kia of Round Rock responded

Hi Charlotte, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of Round Rock.

September 07, 2023

Service agent was very helpful and communicative. I used the convenient service coupon too to help with cost. I plan on continuing to use Round Rick Kia for my 2019 Sorento service needs. More

by larrywsiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo in service dept.
Sep 07, 2023 -

larrywsiler responded

Arturo was very helpful and communicative!! I appreciate his efforts!

September 06, 2023

KIA of Round Rock is fabulous and goes above and beyond. Jamie Mace takes care of us with both of our Kia’s and we are very happy! More

by Michelle Polasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mace
Sep 07, 2023 -

Kia of Round Rock responded

Hi Michelle, Thank you for the review. We are glad your time with us was a fabulous experience. We hope to see you again here at Kia of Round Rock.

August 22, 2023

Staff was very nice and customer friendly. John S was extremely helpful and kept me up to date on my car. Arturo was great too! More

by kcfitzpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sheeks & Arturo Silva
Aug 22, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of Round Rock.

August 19, 2023

Jaimie Mace went above and beyond to help me get the service I needed on my car. Jaimie helped me understand what service contracts I had on my Kia from when I had purchased the vehicle two years previo More

by Deb.schiffli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Mace
Aug 21, 2023 -

Kia of Round Rock responded

Hi Deb, Thank you for the review. We are glad your time with us was a professional and friendly experience. We hope to see you again here at Kia of Round Rock.

August 17, 2023

Excellent place to get maintenance service. Great customer service, going above and beyond. Highly recommend this place! More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Aug 18, 2023 -

Kia of Round Rock responded

Hi Dani, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of Round Rock.

August 15, 2023

Everyone was professional and caring, always helpful. Good at keeping appointments, great fast service. Always keep you informed about everything. More

by dapoparnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Aug 16, 2023 -

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of Round Rock.