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Kia of Wesley Chapel

Wesley Chapel, FL

4.7
3,774 Reviews
Kia of Wesley Chapel offers a wide variety of services to our visitors. Everything starts with our new and used inventories, but Kia of Wesley Chapel offers much more than that. Once you find the car you like in our inventory, our finance department will help you get behind the wheel at the best rate possible. After you take home your new Kia, return to Kia of Wesley Chapel for all of your service needs. Our service center is staffed by a team of highly-trained technicians that specialize in the Kia lineup. We will service and repair your vehicle using only the best OEM parts and components and help make sure it will continue to take excellent care of you on every journey.
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28555 State Rd 54

Wesley Chapel, FL

33543

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Showing 3,774 reviews

March 12, 2019

Slow very slow spent to long there Overall OK but very slow it took about 6 1/2 he's was going some place but got out late had to just go home More

by CCMAULT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Agurcia
Mar 12, 2019 -

Kia of Wesley Chapel responded

CCMAULT, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 11, 2019

Nelson Bou was amazing! I came into the dealership pretty much convinced I would never be able to get financing due to my credit score and being upside down in my current loa More

by Ronnyp74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Bou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Kia of Wesley Chapel responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 11, 2019

Amazing!!! This was by far the most seem less experience we have ever had buying a car! I know that sounds unreal but it’s true. The staff from the service guys More

by Gingi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ
Mar 12, 2019 -

Kia of Wesley Chapel responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 10, 2019

Fast and easy Sean was our salesman and did a terrific job. I was not overly pressured to take the extra service agreements. We got the car we wanted and an afforda More

by PAULRICHARDSON69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 10, 2019

Customer service was amazing First time with this dealer. I went for a 90,000 miles check up. Customer service was amazing. Leonardo explained very well everything to us. My SUV More

by ANACRUZ30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonardo Nakanishi
Mar 12, 2019 -

Kia of Wesley Chapel responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 10, 2019

Worked with us with even low credit score!! Very professional dealership and very organized when comes to the finance and delivery. Really was not thrilled about sending a copy of title to home. More

by SSIRES33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willian Blanco, Emilio Noble, Starlin Montero, Shawn Visconte
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Amazing experience Humberto Molina help me and help my mine a lot with the oil change, because he speak Spanish, thanks a lot, awesome job, I will be back any time More

by jca20rh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Mar 12, 2019 -

Kia of Wesley Chapel responded

Hello jca20rh and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Tire issue-small leak Tire pressure sensor went on after having tirecapped off.Technician was able to find small leak.Arrived around 430pm and they were able to assist me r More

by sjruggiero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Poor experience Representatives having actual product knowledge across the board of the entire process would be helpful with sales deals. Threatening voice messag More

by NUFRSPC
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Herbert Brown
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Great collision center I was rear ended in my 4 month old Hyundai Tucson. The repair procedure from estimate and drop off was outstanding. The quality of work was first cla More

by IRACONDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision shop people
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your Hyundai Tucson. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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