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Kia of Wesley Chapel

Wesley Chapel, FL

4.7
3,777 Reviews
Kia of Wesley Chapel offers a wide variety of services to our visitors. Everything starts with our new and used inventories, but Kia of Wesley Chapel offers much more than that. Once you find the car you like in our inventory, our finance department will help you get behind the wheel at the best rate possible. After you take home your new Kia, return to Kia of Wesley Chapel for all of your service needs. Our service center is staffed by a team of highly-trained technicians that specialize in the Kia lineup. We will service and repair your vehicle using only the best OEM parts and components and help make sure it will continue to take excellent care of you on every journey.
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28555 State Rd 54

Wesley Chapel, FL

33543

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Showing 3,777 reviews

March 09, 2019

Tire issue-small leak Tire pressure sensor went on after having tirecapped off.Technician was able to find small leak.Arrived around 430pm and they were able to assist me r More

by sjruggiero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Poor experience Representatives having actual product knowledge across the board of the entire process would be helpful with sales deals. Threatening voice messag More

by NUFRSPC
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Herbert Brown
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Great collision center I was rear ended in my 4 month old Hyundai Tucson. The repair procedure from estimate and drop off was outstanding. The quality of work was first cla More

by IRACONDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision shop people
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your Hyundai Tucson. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Great service advisors keeping you informed Nobody likes to have to get their car fixed but honestly the customer service by the advisors is an 11 on a scale of 1 to 10! The one I had the pleasu More

by mrreno7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina!, Jesus Frias
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Excellent serive and enjoying my new SOUL Buying a new car was a very good experience and Ismhel answered all of my question and got me in a car that had all my wish list items. More

by jharri1937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Rodriguez, Ismael Tiburcio
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 09, 2019

Car buying The sales man who helped me was great his name was Luis.. he made sure all the paper work was done quickly and I was in and out in 3 hours on a Saturd More

by NANAGARCIA1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 08, 2019

Best Experience Courteous, Knowledgeable and Friendly. Was a pleasant experience dealing with honest people, who worked hard to make it happen. From start to finish t More

by Hope52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlatko Nikolovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Tiburcio, Ken Ventura, Nathan Currier, Tim Ousley
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 08, 2019

Beyond happy!!!!!! By far the best car buying experience I’ve ever had. I love Kia, this is my third one. Amelio and Luis are the absolute best!!! More

by FunCar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Noble, Tim Ousley
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 07, 2019

My experience was great. Sam and Mannie help my mother and I a lot. My mother and I both bought a vehicle. We didn’t leave there until about 12 in the morning. Sam More

by CAMILE4EVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Peralta, Manny Agurcia, Sam D'Acquisto
Mar 07, 2019 -

Kia of Wesley Chapel responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 07, 2019

I was fun to buy a new KIA What is HUGE is the waiting time to complete a transaction I have to say that it takes an incredibly long time to process the paperwork. Too many More

by Marie &Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Ventura, Sean Wilson, Tim Ousley
Mar 12, 2019 -

Kia of Wesley Chapel responded

Thank you Marie &Charlie, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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