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Kia of Wesley Chapel

Wesley Chapel, FL

4.8
3,705 Reviews
Kia of Wesley Chapel offers a wide variety of services to our visitors. Everything starts with our new and used inventories, but Kia of Wesley Chapel offers much more than that. Once you find the car you like in our inventory, our finance department will help you get behind the wheel at the best rate possible. After you take home your new Kia, return to Kia of Wesley Chapel for all of your service needs. Our service center is staffed by a team of highly-trained technicians that specialize in the Kia lineup. We will service and repair your vehicle using only the best OEM parts and components and help make sure it will continue to take excellent care of you on every journey.
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28555 State Rd 54

Wesley Chapel, FL

33543

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Showing 3,705 reviews

January 30, 2019

my experise was great and everyone was so niv-ce very good on the salespersons part. I will buy another KIA if I need to buy one. Will tell everyone I know where I bought my car. More

by BPAR105472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ousley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Kia of Wesley Chapel responded

We appreciate you for letting others know about your experience at Fuccillo Kia of Wesley Chapel. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 30, 2019

Outstanding The service i received from Brad and Humberto was exemplary. They fit my service into an outrageously hectic schedule, and even finished early. I'm g More

by nicolettebrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Santiago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Russ
Jan 30, 2019 -

Kia of Wesley Chapel responded

Thank you for this outstanding review! We are elated to hear that the service you received from Brad and Humberto was exemplary. We look forward to seeing you for your next service appointment! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 29, 2019

horrible front desk lady was extremely rude. had to speak with her more than once over the phone and she seemed to get more annoyed everytime. If her job is cu More

by CAITLYN.2000M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Naomi Friedrich
Jan 31, 2019 -

Kia of Wesley Chapel responded

Thank you for your feedback. Here at Fuccillo Kia of Wesley Chapel, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 29, 2019

Customer Neglect Last year, I walked into Fuccillo Kia of Wesley Chapel with a huge smile on my face because I was ready to purchase a brand new car. Instead I felt ne More

by SMONCION92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Jimenez
Jan 31, 2019 -

Kia of Wesley Chapel responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 27, 2019

Wondeful An awesome manger help me get my new car.. would recommend to everyone one to come here. Very friendly, family oriented. They show that they care .. I More

by Mita9387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Gomez
Jan 28, 2019 -

Kia of Wesley Chapel responded

Congratulations on your new car! Thank you for spreading the word about your excellent experience at Fuccillo Kia of Wesley Chapel; we look forward to working with you, your family, and your friends in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 27, 2019

Great service and quick. Oil change was done very quickly, everone was very nice and very helpful. Will take my car here for service in the future. More

by JENNIFERELIA222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal, Ken Ventura, Edward Hernandez
Jan 30, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 27, 2019

Love everything about them.. I was reluctant about going car shopping I had been trying to get out of my vehicle for almost 2 years when I had a horrible experience with Buick. I More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Bou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Kia of Wesley Chapel responded

Congratulations on your purchase! Nelson is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 26, 2019

Thank you Even though I wasn't expecting to spend an entire evening at the dealership, I have to be grateful they did not give up on me. More

by Salti1968
Recommend Dealer
Yes
Employees Worked With
Nelson Bou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 26, 2019

Excellent location I must say this vehicle along with the service department has been one of the best vehicles I've ever owned the car has almost 300000 miles on it and More

by Rodney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto molina
Jan 28, 2019 -

Kia of Wesley Chapel responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 26, 2019

Works with you I had a amazing time and they really worked with me when I had an emergency and needed a car. They were really patient and really cared about helping More

by SAMANTHA20000US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac , Manuel Peralta
Jan 28, 2019 -

Kia of Wesley Chapel responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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