Kiefer Kia

Wonderful to deal with. They made the whole process fun and easy. Dealt mostly with Marie and Ron, and they were fabulous. Meant many of the other associates and enjoyed them They made the whole process fun and easy. Dealt mostly with Marie and Ron, and they were fabulous. Meant many of the other associates and enjoyed them, as well. More

Couldn't ask for better service I made an appointment because my Sorento has wind noise from the sunroof. That morning, I realized that it was due for an oil change and the wiper flu I made an appointment because my Sorento has wind noise from the sunroof. That morning, I realized that it was due for an oil change and the wiper fluid sprayers were clogged. They were able to do the oil change, change the spray plugs (under warranty), and evaluate the noise and order parts (under warranty) AND wash my car. It was ready three hours EARLIER than expected and I paid less than $40. And did I mention that their friendly shuttle driver dropped me off at my office well ahead of my requested time? James is awesome. More

Recall My experience with a service department has been really good have no complaints they told me the time that it should be done it was earlier than expec My experience with a service department has been really good have no complaints they told me the time that it should be done it was earlier than expected . Everything was great More

Complete opposite experience than they advertise... Crooks!! Worst experience ever!! I was ready to buy a new car and because of my experience I decided not to buy it! I have never felt so pressured and uncomfor Worst experience ever!! I was ready to buy a new car and because of my experience I decided not to buy it! I have never felt so pressured and uncomfortable in my life!!! Kiefer advertises non stop about a no pressure sales and you will feel right at home all the time, BS complete opposite!! They shot gunned my credit everywhere without telling me as well as kept my registration to my vehicle I was going to trade in. The sales guy Ray and his manager were sleezy the way they went about getting my registration!! Said they couldn’t read my vin off my car, well it’s a newer car, very visible! They jacked the price up 5k more than they said and said they knocked off 5k.... very obvious scam from the purchase order. Almost forced me into signing a contract without my husband who would also be on the loan. Because I was a woman by myself they completely almost took advantage of me and screw me and made me feel so uncomfortable when I kept saying no or I need to talk to my husband!!! Please don’t buy a car from there, they will force you into something and screw you in the long run!!! More

Service I made a appointment for Saturday afternoon online. I take my vehicle and was told they dont do the service i need on saturdays, but no where online d I made a appointment for Saturday afternoon online. I take my vehicle and was told they dont do the service i need on saturdays, but no where online did it say such thing. So i said ok I will keep it here and they told me it would be looked at first thing monday morning. Not hearing anything monday, i finally called around 4 to see if they found out whats wrong with it. The guy tried looking to find out and said the manager is gone, so is the tech. He said they will call me on the next day. Tuesday about midday i recieve a call telling me that its not worth fixing my vehicle. And the codes they didnt even tell me what they were. Spent 2 days there and i got no answers. My car is in very good shape but not according to kiefer kia. More

Top Notch Service! Our experience at Kiefer Kia was EXCELLENT! We call Kiefer Kia and we told them our situation, we need a car for myself and we explained we do not hav Our experience at Kiefer Kia was EXCELLENT! We call Kiefer Kia and we told them our situation, we need a car for myself and we explained we do not have great credit or a down payment. We brought my Jeep for a trade in it was 99 Jeep Grand Cherokee with 181000 which we did not think we could have traded in. In 3 hours they handed me the keys to a 2015 Kia Optima 26 thousand miles! I still can't believe it's in my drive way! I asked them several times Are you sure it's mine! Long story I know! Brady made my dream come true all the Gentlemen at Kiefer Kia help as well! They are amazing! I will definitely refer this dealership to anyone I can! Not for the perks! But the EXCELLENT SERVICE! Thank you all! More

Respectful Everyone treated me with dignity and respect. Brady worked hard to put me in just the right vehicle. So excited for me new car. The owner of the compa Everyone treated me with dignity and respect. Brady worked hard to put me in just the right vehicle. So excited for me new car. The owner of the company even introduced himself to me and thanked me for purchasing a vehicle with them. More

Easy peasy, lemon squeezy We prequalified online, printed the certificate and went there. Our online sales person was Dawnette who introduced us to Rob Cooper. It was the most We prequalified online, printed the certificate and went there. Our online sales person was Dawnette who introduced us to Rob Cooper. It was the most painless car buying experience we've ever had. The old school way is no longer how you buy a car. Trust me, it's worth going to Kiefer Kia for your next car. More

Purchasing a 2018 Kia Soul I went to Kiefer Kia and was shopping around for a Kia Soul. Murray the sales person I spoke to and Rod was the sales manager were extremely helpful! I went to Kiefer Kia and was shopping around for a Kia Soul. Murray the sales person I spoke to and Rod was the sales manager were extremely helpful! I had asked them on three different vehicles for prices and information and specials that may be going on with those vehicles. We reviewed the vehicles and the pricing and it was very hassle-free! No pressure no hassles, just prices discounts and where we could meet as far as an agreement on price. I had picked out my car and did not become aware that it had a wiring issue but was informed by Rod straight up and honest it would have taken 4 to 5 days to get the part and I needed the car sooner than that. Well I figured I would have to wait. But to my surprise the following day the general manager call me on the phone and ask me about my experience. To rectify the problem he went to a dealer locally and acquired the same vehicle just a different VIN number and it took all of one day to get my new car! I was very impressed with everybody's honesty and help! Would I recommend Kiefer Kia in Eugene you bet! More

50K Servicing for Kia Sorento Was greeted immediately...had my service request available...apprised me of factory recalls I was unaware of; fixed them at no cost...I drove 2.5 hour Was greeted immediately...had my service request available...apprised me of factory recalls I was unaware of; fixed them at no cost...I drove 2.5 hours to get to this dealer (closest one to me), so they took care of everything in record time...both the lady that makes appointments (Kelly) and the service manager (John) were very efficient and friendly...will definitely use this dealership for all my Kia needs... More