Kimberly Car City

Purchased car I purchased a new 2015 Encore from Chad when he worked at Key Auto Mall in Moline. I have never had such good service as I had when dealing with Chad. I purchased a new 2015 Encore from Chad when he worked at Key Auto Mall in Moline. I have never had such good service as I had when dealing with Chad. My car had so many options I found myself returning time after time to have Chad explain how to work something. He was always very accommodating and pleasant to deal with. More

Great experience Rob worked closely with me from 5hrs away. Made me feel confident and happy to do business so far away. Good job and thanks again! Rob worked closely with me from 5hrs away. Made me feel confident and happy to do business so far away. Good job and thanks again! More

Professional Experience This was my 1st purchase of a BMW. Patrick made the experience a pleasant one. He was extremely helpful without any pressure to purchase. Patrick was This was my 1st purchase of a BMW. Patrick made the experience a pleasant one. He was extremely helpful without any pressure to purchase. Patrick was there to answer my questions in a knowledgeable manner. He knew his BMWs. I would highly recommend Patrick to anyone looking to purchase their first or next BMW. More

Poor customer service. ONLY care about money Bought a brand new min van early oct. They were so worried but making the sale no one showed me anthing about the van, nothing about the boothtooth, h Bought a brand new min van early oct. They were so worried but making the sale no one showed me anthing about the van, nothing about the boothtooth, how the seats fold, never talked about the warranty, I expressed my concerns to the owner in a email and never got a response. Then a MONTH later they call and say I owed them $600 for taxes they incorrectly added and laughed saying it was my fault cause I was in a hurry. They don't care about here customers only about the money. I shouldn't have to pay because they don't know how to do their job!! More

Great Service They are professional and the process of purchasing a vehicle went smoothly, They are very knowledgeable and helpful. They were able to answer any They are professional and the process of purchasing a vehicle went smoothly, They are very knowledgeable and helpful. They were able to answer any questions that were asked. Great Service. More

Outstanding Service After a very poor ongoing experience with another BMW dealership that we had purchased 3 cars from we were referred to Kris. Faith restored. The buyin After a very poor ongoing experience with another BMW dealership that we had purchased 3 cars from we were referred to Kris. Faith restored. The buying experience was really pleasant and fun, as it should be. Kris was honest, upfront, knowledgeable and professional. He was immediately forthcoming and helpful after the sale when approached for help. We strongly recommend him and look forward to future dealings More

Knowlegable and honest service As always, Kris did a great job for us. Kris has the most BMW product knowledge of any sales associate I have worked with. On our last transaction, As always, Kris did a great job for us. Kris has the most BMW product knowledge of any sales associate I have worked with. On our last transaction, everything was competed phone and text which says a lot about the trust and great service experience my wife and I have had over the years. More

The Best Car Buying Experience We have bought several cars from Bob Siltman now and he is always friendly and never high pressure. Bob has become a good friend and always wants to We have bought several cars from Bob Siltman now and he is always friendly and never high pressure. Bob has become a good friend and always wants to hear what is going on in your life. I have know Dan Fox for 20+ years and he always does his best to get you the best deal possible. The service department is the best that I have ever dealt with no matter what brand of car I have owned. This dealership is filled with good, sold people and you can't go wrong by dealing with them. More

experience buying two cars thia week We had a great experience with Rich Gilbreath...he came across as very caring to our needs and everything he promised happened when or before it occur We had a great experience with Rich Gilbreath...he came across as very caring to our needs and everything he promised happened when or before it occurred......he is an excellent listener and definitely cared about our experience More

Great car purchasing experience We have been buying cars from Bob over the last 8 years. Always friendly and not a high pressure sale. They try to do the best for the customer and We have been buying cars from Bob over the last 8 years. Always friendly and not a high pressure sale. They try to do the best for the customer and work hard to keep your business. From sales to service this is a great dealership to work with and I would recommend them to others. More