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King City Chrysler Center

Mt Vernon, IL

4.7
319 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 319 reviews

August 19, 2022

Friendly and efficient service and staff. All issues / problems addressed and fixed quickly! The team is fantastic! More

by HOLLY28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent
Aug 21, 2022 -

King City Chrysler Center responded

Holly, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

July 29, 2022

Thank you for the excellent and professional service. I greatly appreciate the detailed explanation and readiness to service my car quickly. More

by ROXYCRAIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

July 22, 2022

I called that morning to see if I could get in for an oil change and new wipers, Brandon and Gwen got me in and out in 30 minutes and we had a great conversation while I waited. More

by PRJOHNSON1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hale, Gwen
Jul 25, 2022 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

July 14, 2022

Great customer service by Steven Lombardo! We are very happy with our vehicle. This is our second time purchasing from King City and Steve. More

by luannekaiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lombardo
Jul 15, 2022 -

King City Chrysler Center responded

Luanne, We appreciate your business, Steven and our team look forward to serving you again soon! Greg Krahn Service Manager

July 12, 2022

Great fast service The service manager was really nice I will go back next time I need service More

by WILDFIRE898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again! Greg Krahn Service Manager

July 09, 2022

Brandon is always kind, professional and efficient. In these times it's so nice to have good customer service. Thank you! More

by BTRDOWNEY55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 11, 2022 -

King City Chrysler Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon here at King City Chrysler Center. Greg Krahn Service Manager

July 05, 2022

Everything was great. Kip took care of all my problems lickity split. I would highly recommennd More

by WHOLESALEMARKETINGHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

July 01, 2022

Working with the service manager was a great pleasure. He was always very pleasant, smiling and helpful. He personally deserves five stars himself! Highly recommend King City Chrysler. Thanks Brandon! More

by JOHN.BROADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

King City Chrysler Center responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Greg Krahn Service Manager

Jul 04, 2022 -

JOHN.BROADY responded

Greg Krahn no longer works for King City Chrysler!

June 29, 2022

The process of getting my jeep ordered and delivered was outstanding. This is my 5th jeep from KCCC and i have been pleased each time. More

by tonywielt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

King City Chrysler Center responded

Here at King City Chrysler Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kip Grob General Manager

June 27, 2022

Great to get you in to get a oil change. Friendly and nice staff wait time was not long More

by KKMC0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

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