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King City Chrysler Center

Mt Vernon, IL

4.7
323 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 323 reviews

February 24, 2024

I was very pleased with the evaluation of problem. The work done solved the problem. And the cost was far less than I figured it would be. My Chrysler car is driving smoother than it had been for m More

by tograndmabetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing King City Chrysler Center, we look forward to having you as a valued customer for many years to come! Greg Krahn Service Manager

February 12, 2024

Prompt service and timely to get vehicle in. Competitive retail pricing. Always courteous service from all. More

by marciawalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

King City Chrysler Center responded

Marcia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing King City Chrysler Center, we look forward to having you as a valued customer for many years to come! Greg Krahn Service Manager

February 09, 2024

Very easy to work with and great atmosphere. If you want a good laid-back experience when shopping for a vehicle this is the place to go. We came from Missouri and were more than satisfied with More

by m_mansfield3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bradford
Feb 10, 2024 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kip Grob General Manager

February 07, 2024

Everyone I dealt with was super kind. They were knowledgeable about what was happening to my van and explained it very well. More

by jlellis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure.
Feb 07, 2024 -

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

February 05, 2024

First time visiting the service department. Won't be back. Very unhappy about the fact that if I didn't buy my vehicle from them that the help would be very limited. Was told that I had to l More

by pappas_theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn't told anyone's names
Feb 09, 2024 -

King City Chrysler Center responded

Providing a positive experience is our top priority, Theresa, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Greg Krahn Service Manager

February 03, 2024

Very happy with our trade! LOVE my new jeep & the ease of how everything was handled! Thank you Karl & Terri. More

by Maddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri
Feb 04, 2024 -

King City Chrysler Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Kip Grob General Manager

January 20, 2024

We were very pleased with our sale of our Pacifica and that there was a good selection to pick from! More

by dqcq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Kip Grob General Manager

January 17, 2024

Super nice fellas in the service department. Easy to work with. Nicest service department I’ve been to in years. More

by tljones8471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Jan 17, 2024 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

January 11, 2024

Well pleased Carl was very friendly and helpful he was not pushy . He was naligable and helpful. More

by wynn57everett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

King City Chrysler Center responded

It's great to hear that Karl was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing King City Chrysler Center! Kip Grob General Manager

January 11, 2024

I have dealt with King City for over 25 years and bought several new cars from them. I have always been satisfied with their work. More

by HARTSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

King City Chrysler Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager