King Windward Nissan

Excellent service from John Ibon Part for car had to be ordered, but John kept me informed and returned the car as quickly as possible, Car wash broken again. Seems like a frequent Part for car had to be ordered, but John kept me informed and returned the car as quickly as possible, Car wash broken again. Seems like a frequent occurrence. More

My Purchase Experience was the Best ever My purchase experience for my new Leaf at King Windward Nissan was the Best I have ever had, and I have purchased more than a dozen new cars. This is My purchase experience for my new Leaf at King Windward Nissan was the Best I have ever had, and I have purchased more than a dozen new cars. This is my second purchase from King Windward and the first time was great as well, but this was over the top great! This was not a simple "walk in, test drive, and drive away" experience. I live on another island (Kauai) and King Windward is on Oahu. Mark Caliri took a personal hand in this somewhat complex transaction, and made it ever so easy for me! He also handled the termination of my prior lease. Everyone I dealt with at King Windward was wonderful. At every step of the way, I was treated with respect and given all the information I needed to make an informed purchase decision, including on whether to purchase or lease. Then, King Windward shipped the car to Kauai and swapped it out for my previous Leaf. It could not have been easier. And it was a fun transaction as well. Kudos as well to King Honda on Kauai who made the car ready for pick-up. I will be a King customer for life! Note: I am writing this 2 months after the transaction, so it is not influenced by "new car euphoria". King Windward is the real deal. More

Awesome service If you want great service and own a Nissan go to windward nissan you won’t regret it. Friendly people great service and they wash your car for FREE!!! If you want great service and own a Nissan go to windward nissan you won’t regret it. Friendly people great service and they wash your car for FREE!!!!! More

Awesome Service My recent visit at King Windward Nissan was awesome! My visit only last about an hour and a half and I was able to get my oil change and have the tech My recent visit at King Windward Nissan was awesome! My visit only last about an hour and a half and I was able to get my oil change and have the technicians look at a start up issue with my car. Tiffany was very helpful throughout that entire process and gave me constant updates so that I was always in the loop about what was being done to my car. She was friendly, attentive and caring. More

Charging cable. The cable that opens the charging cover needed replacement. The cable was ordered at my last servicing and was installed during this visit. All work The cable that opens the charging cover needed replacement. The cable was ordered at my last servicing and was installed during this visit. All work was completed in a professional mannmer. More

I was there to have my 3 mos. recommended courtesy change oi My appt. was 12:45 pm. I was there early around 12:15 pm. I told the service person (Frank)) that I will be waiting inside the lounge(waiting area). I My appt. was 12:45 pm. I was there early around 12:15 pm. I told the service person (Frank)) that I will be waiting inside the lounge(waiting area). I was waiting, waiting, waiting until 2 pm. I went to the service area and I went to approached Frank, who was on the phone and he was the one who help me earlier and he said, “your keys and invoice are in Cashier”. Now, my question is, if I did not asks, meaning to say I will be waiting for a long long time? Why did not call or look for me and tell me that my car was done at 12:51pm per in the invoice. Very bad service and communication. Unfortunately, I am stuck with this dealership for another 3 years, I don’t know what is to expect next time. A good service or what????😩😩😩 More

Car Purchase King Windward Nissan is a great choice for any new car purchase. Our family recently got into a car accident and needed a vehicle immediately to trave King Windward Nissan is a great choice for any new car purchase. Our family recently got into a car accident and needed a vehicle immediately to travel to and from work along with other personal obligations. With my last car purchase it took another dealership almost the entire work day to get a car. King Windward Nissan only took a few hours and when they were prepping our car we could go to lunch and still enjoy the day. They treat you with respect and Aloha from the moment you walk through their doors. More

GOOD/HAPPY The service representative listened to my concerns and the problem was solved. The shuttle service was spot on. Thank you!! One negative review: th The service representative listened to my concerns and the problem was solved. The shuttle service was spot on. Thank you!! One negative review: the waiting lounge is to small. It should accommodate three times the customer load, especially on Saturdays. Other dealerships have bigger accommodations. Aloha!! More

5 Star Service Best Service Ever! We Love the ease of service including the drive thru oil changes and shuttle service. Doug is always fantastic and very knowledgeab Best Service Ever! We Love the ease of service including the drive thru oil changes and shuttle service. Doug is always fantastic and very knowledgeable! More

quick efficient and courteous I was able to get same day service for an oil change within an hour of calling for an appointment; the appointment was done in less than an hour as we I was able to get same day service for an oil change within an hour of calling for an appointment; the appointment was done in less than an hour as well. More