King Windward Nissan

Great Experience The staff was very helpful & friendly, I would recommend them anytime. They explained my vehicle to me very well to where I could understand & be conf The staff was very helpful & friendly, I would recommend them anytime. They explained my vehicle to me very well to where I could understand & be confident knowing my vehicle More

Ryan in the Service dept I've been coming to King Windward Nissan for about 3 years now, and I have not had ANY problems with the dealership itself or the service dept. I'm ve I've been coming to King Windward Nissan for about 3 years now, and I have not had ANY problems with the dealership itself or the service dept. I'm very happy with the service that I receive when I drop my vehicle off. Whether its just an oil change or a concern that I have everyone is fast, efficient and knowledgeable. The past two times that I brought my vehicle in, Ryan took care of me and he provides EXCEPTIONAL SERVICE!! I'm soo glad to have purchased my vehicle through King Windward and plan to be a continued customer for years to come. More

headlight blew out last night I needed fast service because I travel home after dark...and there's nothing like a single headlight to get the attention of a policeman. I called fo I needed fast service because I travel home after dark...and there's nothing like a single headlight to get the attention of a policeman. I called for an appointment immediately and they re-arranged their schedule so I could get in there during my work break... Yes, WE ALL WORK over here in Hawaii and it was most considerate of them to accommodate me so I could also get back to work on time. Thank you, Mr. Bayot! More

Oil change and safety check Fast and reliable. Always get the best service. Since I bought my Versa Note there there is no charge for those services. Just wish the car wash would Fast and reliable. Always get the best service. Since I bought my Versa Note there there is no charge for those services. Just wish the car wash would get back to working. More

good service very good customer service but couldn’t wash my car because the machine was broken.very very disappointed,first time they did the ten point check. very good customer service but couldn’t wash my car because the machine was broken.very very disappointed,first time they did the ten point check. More

Friendly, Quick & Quality I had an appointment for an oil change at 9:15 and arrived as scheduled..The customer service rep was friendly and efficient, the check in process was I had an appointment for an oil change at 9:15 and arrived as scheduled..The customer service rep was friendly and efficient, the check in process was completed in a couple of minutes. I went into the waiting are and used the free Wi-Fi. In about 20 minutes the rep delivered my keys, the oil change was completed as well as a comple check of all systems including tire tread and brake pad wear. More

Excellent service from John Ibon Part for car had to be ordered, but John kept me informed and returned the car as quickly as possible, Car wash broken again. Seems like a frequent Part for car had to be ordered, but John kept me informed and returned the car as quickly as possible, Car wash broken again. Seems like a frequent occurrence. More

My Purchase Experience was the Best ever My purchase experience for my new Leaf at King Windward Nissan was the Best I have ever had, and I have purchased more than a dozen new cars. This is My purchase experience for my new Leaf at King Windward Nissan was the Best I have ever had, and I have purchased more than a dozen new cars. This is my second purchase from King Windward and the first time was great as well, but this was over the top great! This was not a simple "walk in, test drive, and drive away" experience. I live on another island (Kauai) and King Windward is on Oahu. Mark Caliri took a personal hand in this somewhat complex transaction, and made it ever so easy for me! He also handled the termination of my prior lease. Everyone I dealt with at King Windward was wonderful. At every step of the way, I was treated with respect and given all the information I needed to make an informed purchase decision, including on whether to purchase or lease. Then, King Windward shipped the car to Kauai and swapped it out for my previous Leaf. It could not have been easier. And it was a fun transaction as well. Kudos as well to King Honda on Kauai who made the car ready for pick-up. I will be a King customer for life! Note: I am writing this 2 months after the transaction, so it is not influenced by "new car euphoria". King Windward is the real deal. More

I was there to have my 3 mos. recommended courtesy change oi My appt. was 12:45 pm. I was there early around 12:15 pm. I told the service person (Frank)) that I will be waiting inside the lounge(waiting area). I My appt. was 12:45 pm. I was there early around 12:15 pm. I told the service person (Frank)) that I will be waiting inside the lounge(waiting area). I was waiting, waiting, waiting until 2 pm. I went to the service area and I went to approached Frank, who was on the phone and he was the one who help me earlier and he said, “your keys and invoice are in Cashier”. Now, my question is, if I did not asks, meaning to say I will be waiting for a long long time? Why did not call or look for me and tell me that my car was done at 12:51pm per in the invoice. Very bad service and communication. Unfortunately, I am stuck with this dealership for another 3 years, I don’t know what is to expect next time. A good service or what????😩😩😩 More

Awesome service If you want great service and own a Nissan go to windward nissan you won’t regret it. Friendly people great service and they wash your car for FREE!!! If you want great service and own a Nissan go to windward nissan you won’t regret it. Friendly people great service and they wash your car for FREE!!!!! More