King Windward Nissan

Dirtier I had an appointment and took my vehicle in for an oil change, suspicious noise while in lower gear and car wash. Upon arrival I was told I needed tir I had an appointment and took my vehicle in for an oil change, suspicious noise while in lower gear and car wash. Upon arrival I was told I needed tires. So I requested a quote and received one. After waiting a reasonable amount of time, I received my keys and a paper to sign and told my vehicle was ready and parked outside. According to the paper, I did receive an oil change, something called a visual 27 point inspection (not sure what this inspects) and no car wash (notation on paper states car wash down for repair. As I was driving home my steering wheel felt gritty. When I arrived home I noticed black grime on my driver inside door and on the steering wheel. It wasn’t dirty prior to taking it into NISSAN, as I had cleaned it the day before in anticipation of the scheduled car wash. It was disappointing to not be told anything about the noise (so my concern was not addressed) and come away with a dirtier vehicle than what I took in. More

Prompt and Friendly Service Got there a little early and waited until 7AM when Taylor reviewed the car's systems with me to identify potential problems than took the car in for a Got there a little early and waited until 7AM when Taylor reviewed the car's systems with me to identify potential problems than took the car in for a routine oil & filter change. After about 40 minutes, she came looking for me, reviewed their checklist indicating everything was in good condition and/or operating correctly. Gave me the keys and I was off. My time there was just long enough to enjoy a cup of their free coffee and watch the morning news! Thanks King Windward Nissan and Taylor! More

Great service Irwin worked with us over a period of time as we decoded what our best option would be. He was knowledgeable and patient. Highly recorded! Irwin worked with us over a period of time as we decoded what our best option would be. He was knowledgeable and patient. Highly recorded! More

Fast and excellent Came in for Express oil change and my service was done very fast. The check in associate was friendly and asked how I was doing. Came in for Express oil change and my service was done very fast. The check in associate was friendly and asked how I was doing. More

It was okay I didn’t quite get the price I wanted. I would’ve been happier if I could’ve dropped my monthly payment down to an even $300. I didn’t quite get the price I wanted. I would’ve been happier if I could’ve dropped my monthly payment down to an even $300. More

Good service. Good, quick service. Garage “boys” could be a little friendlier. Service advisor was friendly and accommodating though. Like the service center set Good, quick service. Garage “boys” could be a little friendlier. Service advisor was friendly and accommodating though. Like the service center set up very easy to navigate. More

Great staff and service. Terrific office staff. Wonderful shuttle driver. Trained and efficient service staff. Car works great again! Deinitely return customers and referr Terrific office staff. Wonderful shuttle driver. Trained and efficient service staff. Car works great again! Deinitely return customers and referring others to use them. Mahalo nui loa King Nissan. More

Great and fast service Awesome service, helpful, friendly, great customer service, and they give you a general reminder for your next service on your car and a free car wash Awesome service, helpful, friendly, great customer service, and they give you a general reminder for your next service on your car and a free car wash after serving your car is great...thanks Nissan Ohana! More

Always great service! Customer service is always great at the KWN service desk, but I like to go to Chris. He takes good care of me and my car. Customer service is always great at the KWN service desk, but I like to go to Chris. He takes good care of me and my car. More

Customer service is why my family and I are planning to purchase another vehicle through King windward Nissan, awesome staff and cars,thank you all is why my family and I are planning to purchase another vehicle through King windward Nissan, awesome staff and cars,thank you all More